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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,913 reviews
804 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,913 unfiltered reviews

Starting on Page 79 of 15,164. Return to Page 1

5 out of 5 Stars

Shawn and his team made everything as easy as possible. Walking you through every step, explaining the small details and making what I believed to be a stressful experience into a pleasant one. Thanks again!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

1 out of 5 Stars

The whole process was disorganized and messy. I had to call multiple times to ensure things were getting done and submitted on time. I also got 3 different quotes on rates and paperwork was getting messed up and had multiple errors on loan estimates. I felt very stressed and unsure if we were going to close in time because the communication wasn’t there like it should have been and I had to continually call and check in to ensure numbers made sense and things were being done in time. As a veteran who earned this benefit I highly regret using the VA home loan with VA. I believe it would have been a much smoother process through any other lender.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

3.5 out of 5 Stars

There were some things that we wanted to know when interested in a house and we didn't get that info. Our daughter and son in law went VA loan and they h ad all their info before purchase. I would never use Veterans United again because of that. The people were great and helped us understand the process as being new home buyers.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars

I was extremely happy with the services I was provided

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Photo submission from Struan B.

They answered all our questions and addressed all the concerns we had throughout this process.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Excellent. Above expectations. Closed houses before but this was the best experience by far. Kyle and his team went above and beyond. He was present until the end. Big thanks to all.

headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Everyone at Veterans United was amazing to work with. Tiffany, Jenny, and Logan were all great people to help us through the process and made everything seamless. I would totally recommend VU and use them again on next home purchase transaction!

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

Tyler and team worked tirelessly to get me across the finish line

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

Daren and Nancy were great!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4.5 out of 5 Stars
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4.5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars

Great Job! Thank you for all your help 🙏

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4.5 out of 5 Stars
Photo submission from Brad S.

Thanks to the Veterans United team!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

1.5 out of 5 Stars

Initially communication was very good. Then about 3 weeks into the process, it significantly declined. We never felt like we never knew what was happening in the process and there were countless times we would call and ask questions and either never received a call back or never received an answer.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Bought our first home with Aaron, Jenny, Cara, and Kayla's assistance (sorry if I'm leaving someone out). That's a pretty special thing! We are thrilled.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

4.5 out of 5 Stars
headshot image of Caroline Marra

Loan Officer: Caroline Marra

NMLS# 2737152

5 out of 5 Stars

We have been so happy with the service we received both the initial and the current mortgage. Everyone always goes above and beyond.

headshot image of Ashley Stratman

Loan Officer: Ashley Stratman

NMLS# 1175292

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Photo submission from John N.

Veterans United went far beyond my expectations. My team Jon Ouk, Jenny Love, and Kimberly Hurtado were a great asset to me they were very professional and very honest with every step of the way. Jon paired me up with my local real estate agent Laura Gordon and she just put the icing on the cake what a great bunch of folks. I would recommend all my team for your homebuying experience . Thanks again for making all my home buying fantasies become a reality, sincerely, John Mark Norris U.S. Army disabled Veteran in Manchester, Tennessee

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

It was an absolute pleasure to work with Mr. Manos. I feel like he did his utmost to ensure that my home purchase went off without a hitch. Mr. Manos was extremely professional at all times and was very patient in explaining things to me all throughout the home buying process.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

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