Easy to communicate with. They called with updates, clarity even when I wasn't expecting it! The to-do list was easy and helpful. They either responded right away or shortly after which was very helpful and helpful after the close also which you don't find too often.
What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.
There were last-minute credit card statement requirements that slowed everything down.
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Ginny and her team are amazing. She is my go to for any mortgage needs and after having her with our past 3 or 4 transactions I wouldn't use anyone else. She's the best.
Everyone was amazing to work with, can't thank them all enough. So Happy to have A New House👐
Josh and Gabe were awesome! Made the whole experience of buying a home for the first time feel smooth and easy!
Overall this was an exceptional experience! Thank you to the entire team!
Matt was very helpful all the way through the loan process. He seemed to anticipate our questions and was very proactive in addressing them. Pam and I both appreciated his attention to detail very much.
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It’s a long process but it other end it is the most exciting experience and they work with so many different resources that getting everything set up for you to have a easy process
I would recommend explaining how the bundled plan works and as the buy if they want to apply their bundled benefits towards buying down their interest rate.
This was my third Mortgage through Veterans United Home Loans. Every time has been made so simple and easy for me even while transitioning from Active Duty to retirement, and while purchasing a home after changing jobs and moving to a different state. I will always use and recommend Veterans United Home Loans when purchasing a home with a VA loan.
Everyone that has helped us through the process kept us up to date on everything we needed to get done and checked in with us to see how we were doing and if we needed anything! Very personable and kind throughout the entire process of buying our home! Highly recommend!
My Husband and I are both Veterans and we moved to an area to be with family. We decided after renting for three months we needed a home. Searching through the Internet trying to find a Veterans loan providers. After researching reviews and backgrounds we called Veterans United. The first call the gentleman was very informative and made me feel welcomed. After we talked we decided to go forward. Next we were contacted by Lance our loan office. Lance was very professional and welcoming. We have not bought a home together and we knew nothing of the process. Lance guided us through everything and set up a team, including realtors in our area. Everything ran smoothly and we felt like the team was working for us at every turn. That was refreshing and a blessing. It helped us focus on our needs for our forever home. Lance Madi and Josh and all the team set up for us were professional and made you feel like family while buying a home. We would highly recommend Lance and Veteran United for paying a home. Thank you so much Lance we love our home and y'all made it possible.
Ray and Donna Lahti
