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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,247

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The team we worked with was absolutely amazing. This was our third home purchase using a VA loan and they were by far the best we've ever worked with. They worked really hard and were even able to get us to closing ahead of schedule (at our request). They took it upon themselves to take care of things I had to do myself in previous purchases which made our transition from overseas back to the states much easier. We highly recommend their services!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Working with Veterans United was a great experience from start to finish. The dashboard is a great tool for communication and ensuring everyone stays on track.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Jessica deserves a parade and a multitude of balloons. She always was available to answer any and all questions. She was always on step ahead so she would tell me what was next and how fast i needed to react. She was thorough in providing a complete understanding of what was required and how to fulfill the requests. She was the best part of each day that we dealt with her. She made each day. She made us feel comfortable not anxiety at all. Best team member and Michelle was efficient also.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

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Experience first-hand why 981 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Would highly recommend Veterans United. Holly and the team are very knowledgeable, patient, and very responsive. Won't hesitate to use them again if ever needed. They made the whole process as stress free as possible, can't thank them enough.

Loan Officer: Holly Ray

NMLS# 1992719

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

We are so grateful for all the great work and dedication to making our dream come true.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Gina Hillesheim

NMLS# 2152622

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

Ready to see for yourself?

Experience first-hand why 981 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Would also like to recognize one of his staff--Jessica Erb. We worked closely with her throughout the process and she was also very professional and extremely helpful on questions I had--she kept the process moving forward and beat timeline requested for the refinancing!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I felt like my loan team went out of their way to respond to all of my questions, the checklist and the communication of the team made buying a home easy!

Branch Manager: Mike Dapkus

NMLS# 278249

More Reviews

See all 1,247 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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