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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

767

Total Customer Reviews

99.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
597
4
142
3
19
2
8
1
1

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Showing all 767 reviews

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

This Veterans United team was open and honest about all the financial costs and fees associated with home buying. My husband and I were always skeptical about any type of lending organization, but our experience with this VU office positively changed our view. Being a first time home buyer, it really helped to have someone walk us through every step of the process. Jess took the time to explain each page of the loan application and disclosures, and Michelle gave us tips on loan payments. We’re now more educated on home loans. We’re definitely not experts, so it’s comforting to know that we can give VU a call in case we have questions in the future.

Branch Manager: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I cannot recommend Veterans United highly enough! My husband and I just got our first VA mortgage. It was a much more positive experience than getting our conventional mortgage, let me tell you. I was given Michelle's number by my realtor nearly a year ago, and Michelle answered all my questions before we were sure we wanted to buy a home here - I wasn't even a client yet. From day one, she has helped us with whatever we've needed at the drop of a hat - weekends, evenings, you name it. We have also worked with Jess, who is excellent as well. We loved being able to submit some documents electronically, and they were upfront when anything had to have ink signatures. Closing was quick and easy. Thanks for everything, Veterans United!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

This is our second time using Veterans Home Loans. Fantastic experience both times.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Veterans United is to be commended on making my loan process smooth and stress free. My loan team was unbelievable in their concern for me and took time to thoroughly answer any and all questions. I highly recommend Veterans United and hope you too have a "dream team".

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Wills

NMLS# 400691

5 out of 5 Stars
Would Recommend

VU was a great experience. From filling out the pre qualification form to closing. Professional, thorough and and very nice staff. I feel like I was at pro at this as easily as they made the process. I would recommend VU to any one.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I have already recommended Veterans United services to my co workers and will continue to share this experience with friends and family!!!!

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The mortgage team was awesome!! This was such an easy process. I love that I was able to complete all of my loan paperwork online. The total experience was just amazing. Everyone at Veterans United was friendly and professional. I would highly recommend this company!! GREAT WORK!!!!!!!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

If you are a veteran, I would check this group out first if you are trying to buy a new home.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

If you’re looking for excellence the team at Veterans United Home Loans outside of Scott Air Force Base is your best bet for your money.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

You are crazy not to use Veterans United! This process was seamless and flawless!! They prioritize you and you literally have no worries with them on your side!

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Wills

NMLS# 400691

5 out of 5 Stars
Would Recommend

I am very grateful to Veterans United for giving me the opportunity to become a home owner. My younger brother just bought a home about two months ago and suggested I contacted Veterans United to purchase a home and pay less than I was paying for rent, I thought that was impossible,I thought I was too old and I'm simi retired but after talking to Michelle Dapkus and my loan specialist Jess Manfred they walked with me and kept me so well informed I would recommend any one I know to check with Veterans United First before they make a costly mistake and regret it for the next 30 years.I would like to Thank Veterans United and all of there staff because I know there are people that I didn't meet that worked in my behalf. Thank You All for Your Excellent service. Jerry Perkins

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

If you are looking to buy a home and want the Best of the Best Financial Specialist, give yourself a huge gift and call Michelle Dapkus! She will do everything possible to make sure you get the best care possible! I promise you, you will be glad you did!!!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Excellent service all around. Michelle and her staff were easy to work with and very knowledgeable.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Everyone was very friendly and eager to help. Will definitely recommend to any friends and family.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I am grateful to have worked with this team from day one on financing a home. This team worked alongside of me beginning with the pre-approval process all the way through closing and provided very professional communication and guidance along the way. Although the entire process is overwhelming, knowing that there is a dedicated team diligently working on my behalf, dotting i's and crossing t's, is essential in getting through it all. This is that team.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I did not have the credit score during the time of purchasing a home and Veteran United helped me throughout the whole process of getting the score I needed. They were extremely helpful and always contacted me for further assistance/guidance. My family and I are so grateful for Veteran United because they made our dream a reality.

Branch Manager: Mike Dapkus

NMLS# 278249

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See all 767 unedited, unfiltered reviews from Veterans United of Scott Air Force Base, Illinois customers who completed our post-closing satisfaction survey.

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- or visit us at -
735 Seibert Road, Suite 3, Scott Air Force Base, IL 62225
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.