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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,270

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Dawn and Holly are an excellent team. This was the easiest part of buying a home. It used to be the paperwork was more painful then the move itself but not with these two!! Promote promote.

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

The whole team that I worked with was amazing! Their communication was great and they made buying my first house easy!

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Recommended Veterans United to the people buying my home here in Tucson based solely off of my experience with VU. Excellent team, staff and user interface that allows the customer to easily see what they need to accomplish. Very well thought out website, intuitive interface, and knowledgeable teams to ask questions to!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

VU is wonderful and the process was smooth! Everyone is so helpful. Most people do not realize that VU is not just for veterans.

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

We have purchased three homes, and this experience was the best hands down. All thanks to the team.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
James S. is Through the Roof!

From the bottom of my heart, thank you forever for making me a homeowner. Y'all are the G.O.A.T!

Loan Officer: Harris Giger

NMLS# 943094

Start your own homebuying journey! See what you qualify for today ›
5 out of 5 Stars
Would Recommend

The best service a vet can get.

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Working with Veterans United Home Loans was a wonderful experience.

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Absolutely wonderful! great team!

Loan Officer: Holly Ray

NMLS# 1992719

4 out of 5 Stars
Would Recommend

This group of wonderful people did an excellent job getting me what I needed and requesting what was needed in a timely manner. I would recommend them every time.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

It was smooth and everything was done in a timely manner.

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

The team we worked with was absolutely amazing. This was our third home purchase using a VA loan and they were by far the best we've ever worked with. They worked really hard and were even able to get us to closing ahead of schedule (at our request). They took it upon themselves to take care of things I had to do myself in previous purchases which made our transition from overseas back to the states much easier. We highly recommend their services!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Working with Veterans United was a great experience from start to finish. The dashboard is a great tool for communication and ensuring everyone stays on track.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Jessica deserves a parade and a multitude of balloons. She always was available to answer any and all questions. She was always on step ahead so she would tell me what was next and how fast i needed to react. She was thorough in providing a complete understanding of what was required and how to fulfill the requests. She was the best part of each day that we dealt with her. She made each day. She made us feel comfortable not anxiety at all. Best team member and Michelle was efficient also.

Branch Manager: Mike Dapkus

NMLS# 278249

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See all 1,270 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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