10/10 team, I wish I could articulate how helpful everyone was. Michelle is a true professional. Her and the entire team (Jessica, Joedi, and Lindsay) made this “stressful” experience feel like a walk in the park.If you’re looking for the best stop searching because it’s here. If you have a bad experience with these people it might be time for some self reflection because as T-Swift said “hi I’m the problem it’s me” and the problem would be you.P.S. my realtor Mark W. Vanbibber was fantastic as well, he knows the area and worked well with Michelle’s team.
Honestly if it wasn’t for Holly and Veterans United I don’t know if I would’ve ever owned a home. They gave me the tools to build my credit they told me exactly what to do and what to pay. And when the time was right the did everything they could to get me into my first home. They are super friendly and helpful and I will definitely be letting my battle buddies know about them. Thank you for all your help God Bless you all!!!
5 Stars ReviewMichelle and her team at the Scott AFB office were amazing.From the moment I we started the loan process I was blown away by the professionalism, friendliness, and attention to detail shown by the entire team. Every aspect of the service exceeded my expectations—prompt responses, clear communication, and a genuine willingness to go above and beyond.
I wanted to mention Jessica and Alex and so many others I can't remember at this time. I am an anxious person when I don't know people well, but your entire office has been so friendly and helpful and made everything easy for us. I didn't have that anxiety once I talked to each one of you. I either typed an email, texted or made a phone call without stress. That means so much to me. Thank you all for your help. We love our home. We'll definitely refer friends and family.
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Michelle, Jessica, Kohlie, and the rest of the team at Veterans United did an outstanding job for this first-time homebuyer! We had multiple shifts in our closing date and they were on the ball every step of the way. They were patient with us throughout the entire process and had no problems answering any of our questions, or being there for us during odd hours, from start to finish. I knew we made the right choice moving forward with VU following our pre-approval.
