The team we worked with was absolutely amazing. This was our third home purchase using a VA loan and they were by far the best we've ever worked with. They worked really hard and were even able to get us to closing ahead of schedule (at our request). They took it upon themselves to take care of things I had to do myself in previous purchases which made our transition from overseas back to the states much easier. We highly recommend their services!
Working with Veterans United was a great experience from start to finish. The dashboard is a great tool for communication and ensuring everyone stays on track.
Jessica deserves a parade and a multitude of balloons. She always was available to answer any and all questions. She was always on step ahead so she would tell me what was next and how fast i needed to react. She was thorough in providing a complete understanding of what was required and how to fulfill the requests. She was the best part of each day that we dealt with her. She made each day. She made us feel comfortable not anxiety at all. Best team member and Michelle was efficient also.
Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.
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Would highly recommend Veterans United. Holly and the team are very knowledgeable, patient, and very responsive. Won't hesitate to use them again if ever needed. They made the whole process as stress free as possible, can't thank them enough.
We are so grateful for all the great work and dedication to making our dream come true.
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VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
Would also like to recognize one of his staff--Jessica Erb. We worked closely with her throughout the process and she was also very professional and extremely helpful on questions I had--she kept the process moving forward and beat timeline requested for the refinancing!
I felt like my loan team went out of their way to respond to all of my questions, the checklist and the communication of the team made buying a home easy!
