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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,496

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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5 out of 5 Stars
Would Recommend

Holly Ray was expectational! She is so informative and made the process so much easier!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VETERANS UNITED WERE ALL VERY FRIENDLY AND ON TOP OF THINGS EVEN WHEN THINGS WENT WRONG. THEY WERE VERY HELPFUL AND ALWAYS FOLLOWED THROUGH. I WOULD HIGHLEY RECOMMEND THEM TO ANYBODY LOOKING FOR A VA LOAN.

5 out of 5 Stars
Would Recommend

The entire team; Michelle Dapkus, Lindsay Doty, Jessica Erb and Michel Bravo were all amazing people to work with during our home buying decision. The team went above and beyond in their approaches in assisting us with gaining a better understanding of the home purchase process from our seemingly silly questions to understanding terms and lingo used. We are grateful to them for their patience and kindness. AAA+++ 10s across the board

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We had some miscommunication with Carol about requirements for the documents that was annoying.

5 out of 5 Stars
Would Recommend

Overall a fantastic first time home buying experience. I was kind of nervous not having a local team, but Holly took care of everything like she was right next door. 10/10!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They were attentive to our needs and every need was met. We have already recommended their group to family and friends.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone did an awesome job!

5 out of 5 Stars
Would Recommend

Easiest home purchase we have had to date! This is our 4th house

5 out of 5 Stars
Would Recommend

I am over the moon about the service I received with Veterans United! They will be highly recommended in my booj!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thank you to my entire Veterans United team everybody was great in making my first time home buying experience a great one. Can’t thank you all enough!

5 out of 5 Stars
Would Recommend

I am grateful to have received this Veterans United team to handle one of the biggest decisions we make in life in buying a home. I always felt heard, was consistently met with patience and kindness, and the genuineness of our team shined through the phone and screen. Keep doing what you do because that love is real.

5 out of 5 Stars
Would Recommend

If you want the best home purchasing team in the business, go with Veterans United Home Loans. This team you can truly trust when it comes to all aspects of making the right home purchase decisions for you and your family. Special Thanks to Ms. Holly Ray, she is true professional, along with the rest of the team at V.U.

5 out of 5 Stars
Would Recommend

My lending team was amazing. They gave me a personalized gift based off of what they knew about me and it was awesome. They were helpful every step of the way and constantly checking to make sure everything was going as planned.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

We are so grateful for all the great work and dedication to making our dream come true.

5 out of 5 Stars
Would Recommend

No questions I will recommend this team to all my friends and family if they are looking at buying a home. From start to finish all they want to do is help you get the home of your dreams with out the nightmares of the process.

5 out of 5 Stars
Would Recommend

Professional, friendly people that really know what they are doing. Customer service was outstanding, which is very rare these days. Mike lived up to his stellar reputation in the real estate world. Mike, Jessica, et al., were a pleasure to work with and stayed on top of everything. It was a real pleasure working with them. I had heard that Mike and Veteran's United were the BEST in the MidWest, and they certainly proved that to me!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was not very long and contrary to any of the negative things people are out there saying. VU has successfully served my family and I as well many many other Veterance. Veterance United made my dream of becoming a home owner come true. I will always recommend VU to any Vet that's looking to break the chains to leasing to become a home owner.

5 out of 5 Stars
Would Recommend

The customer service at Veterans United is top notch. They care about you and make sure that any questions that you have get answered and that all of your needs as a home buyer are met. They really do make you feel like family, I love VU!!

5 out of 5 Stars
Would Recommend

Veterans United made the entire home buying process very straight forward, efficient and simple. The My Veterans United online portal is very intuitive and simple to use for providing information to VU. Overall, the entire experience was very positive for us; we would be happy to refer Veterans United should we have the chance to do so.

5 out of 5 Stars
Would Recommend

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See all 1,496 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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