Very like this experience could of been better overall.
Response from Veterans United
Hello Kadetria, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is availble to discuss your experience further so we may best serve clients like you in the future. Your comments will help in continuously improving our service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
Working with Michelle and Jessica was a great experience and painless. Home loan processes are never the most fun activity but going thru Michelle and Jessica removed the headache. The “to do” list and quick review on their side made this process great! Keep up the great work ladies!
I had such an amazing experience with the entire staff! I was expecting this to be the most stressful experience of my life, but honestly because of VU, i didnt feel that stress! I only got the warm fuzzy family vibe from every encounter with them! From Lindsey, Cally Jessica and Michelle! They are all amazing and i am forever thankful and greatful for them!
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Overall made the process easy to understand and simple to get through.
Veterans Home Loans were a united front in getting your loan complete. The team is very polite, timely, professional an making sure your loan needs are met. I am a firm believer a worker is only as good as his leader and a leader only good as his worker. Management was Superior!! Communication was excellent, Veterans United strive for perfection in helping you secure your loan. Highly Recommended!! Will use again.
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
I had a very pleasant experience on my home loan process.
Great company and team to work with and will always recommend!
