From start to finish, working with Michelle, Lindsay, Alex, and Jessica at Veterans United was an absolute 10/10 experience. Buying a home can be stressful, but this team made the entire process feel smooth, organized, and honestly… way easier than I expected.Michelle sets the tone —knowledgeable, responsive, and always one step ahead. Every question I had (and there were plenty) was answered quickly and clearly, which gave me a ton of confidence throughout the process.Lindsay was incredible on the coordination side. She kept everything moving, made sure I knew exactly what was needed and when, and never let anything fall through the cracks. I always felt like I was in good hands.Alex brought a level of professionalism and attention to detail that really stood out. Everything was handled thoroughly and efficiently, and I never once felt like anything was being rushed or overlooked.And Jessica—just outstanding. Super helpful, easy to work with, and always willing to go the extra mile to make sure things stayed on track. You can tell she genuinely cares about the customer experience.What really stood out about this group is how well they work together. It felt like a true team effort the entire time—communication was seamless, expectations were clear, and they made what could have been a complicated process feel straightforward and even enjoyable.If you’re buying a home and have the chance to work with this team at Veterans United, take it. You won’t find a better group to guide you through it.
This was my second hope purchase with Veterans United and I will never use anyone else. The entire process took about 3-4 weeks and not only did their appraisal came in $10k under the asking price my realtor used it to convince the sellers to drop their request $10k. I’ll never use anyone else and if you’re a veteran you’d be a damn fool to go through anyone else.
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The entire team; Michelle Dapkus, Lindsay Doty, Jessica Erb and Michel Bravo were all amazing people to work with during our home buying decision. The team went above and beyond in their approaches in assisting us with gaining a better understanding of the home purchase process from our seemingly silly questions to understanding terms and lingo used. We are grateful to them for their patience and kindness. AAA+++ 10s across the board
The Va United team that worked with, during the process was great. They were always on top of everything and helped us through the whole process until the house was finalized. They even surprised us with a home warming gift that was waiting for us at our new house. Great people to work with. I defiantly would recommend them to handle all your loan needs.
