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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

1,232

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Gina Hillesheim

NMLS# 2152622

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Would also like to recognize one of his staff--Jessica Erb. We worked closely with her throughout the process and she was also very professional and extremely helpful on questions I had--she kept the process moving forward and beat timeline requested for the refinancing!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
Would Recommend

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I felt like my loan team went out of their way to respond to all of my questions, the checklist and the communication of the team made buying a home easy!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The are very friendly and they help you with everything.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

We are beyond grateful for the support and love shown by the Veterans United Family!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

No questions I will recommend this team to all my friends and family if they are looking at buying a home. From start to finish all they want to do is help you get the home of your dreams with out the nightmares of the process.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Mike and his team could not have been more supportive or knowledgeable. Outstanding experience. Would recommend to anyone.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Gina Hillesheim

NMLS# 2152622

5 out of 5 Stars
Would Recommend

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

I appreciate and will never forget the kindness extended to me in regards to the death of my brother during the refinance process. Thank you. I'm a customer for life.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Would use again definitely. Provided a very nice special gift to us for using them.

Branch Manager: Michelle Dapkus

NMLS# 1237812

Ready to see for yourself?

Experience first-hand why 967 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Professional, friendly people that really know what they are doing. Customer service was outstanding, which is very rare these days. Mike lived up to his stellar reputation in the real estate world. Mike, Jessica, et al., were a pleasure to work with and stayed on top of everything. It was a real pleasure working with them. I had heard that Mike and Veteran's United were the BEST in the MidWest, and they certainly proved that to me!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Keep up the amazing work!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I received the most awesome service from the professionals I worked with. Greatly recommend to any VA Homebuyer.

Loan Officer: Gina Hillesheim

NMLS# 2152622

5 out of 5 Stars
Would Recommend

Don’t waste your time with any other mortgage team if you’re a veteran…..end of story!!!

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Mike led his team and ensured the whole process overall went smoothly and everyone was knowledgeable and kept things as pain free as possible. There was a noticeable difference between my previous negative experience with the USAA loan office. I’m glad my friend recommended me to Veteran’s United and Mike, and his team!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The process was not very long and contrary to any of the negative things people are out there saying. VU has successfully served my family and I as well many many other Veterance. Veterance United made my dream of becoming a home owner come true. I will always recommend VU to any Vet that's looking to break the chains to leasing to become a home owner.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The team did an outstanding job in helping us to secure our forever home! They made sure we were always updated through the process and that all our questions were answered. Most of all I felt like I was dealing with a friend, and not a lender. 10 out of 10 would recommend!

Branch Manager: Michelle Dapkus

NMLS# 1237812

More Reviews

See all 1,232 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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