Very like this experience could of been better overall.
Response from Veterans United
Hello Kadetria, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is availble to discuss your experience further so we may best serve clients like you in the future. Your comments will help in continuously improving our service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
I had such an amazing experience with the entire staff! I was expecting this to be the most stressful experience of my life, but honestly because of VU, i didnt feel that stress! I only got the warm fuzzy family vibe from every encounter with them! From Lindsey, Cally Jessica and Michelle! They are all amazing and i am forever thankful and greatful for them!
Overall made the process easy to understand and simple to get through.
Veterans Home Loans were a united front in getting your loan complete. The team is very polite, timely, professional an making sure your loan needs are met. I am a firm believer a worker is only as good as his leader and a leader only good as his worker. Management was Superior!! Communication was excellent, Veterans United strive for perfection in helping you secure your loan. Highly Recommended!! Will use again.
VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.
Great company and team to work with and will always recommend!
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Holly was a great help with last minute questions
They are a great team that refuses to give up. We had a couple of hiccups with forms and instead of just quitting and saying it wasn’t going to happen like so many other lenders in the past they worked with us and now we’re in our dream home!
The team at Veterans United were always invested in my home buying process. My experience was not as I expected, it was more than I ever expected. They are truly dedicated to the American veteran and live up to their name.
