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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,743 reviews
878 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,743 unfiltered reviews

Starting on Page 68 of 15,159. Return to Page 1

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

The team I have worked with has been amazing. This was my 4th or 5th time working with Kat and her team I believe. Everytime they have been top tier with communication and expectations.But everything has to have a low spot, and for me it was the app/website and the fact I needed to exit and retry several times to successfully log in each time.So long story short top tier team and people. Website has some hiccups that could be ironed out.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

I researched and reviewed many mortgage companies aimed at Veterans. Veterans United was consistently the company that had the highest service and satisfaction rate. I begain my homebuying journey 2 years ago with less than Ideal credit. Veterans United worked with me for over two years to build my credit, purchase my dream home, and guided me throughout the process along with my realtor.Working withMax, Eric, Jill, and Ally was an amazing experience and if you're looking to purchase a home with a VA loan,Veterans United is not if you should work with them, but how soon.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

4.5 out of 5 Stars

Veterans United? YES! Thanks thanks for everything team... but I have to give a special shout out to Tiffany Wallace. She went above and beyond.

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars

We have worked with Veterans United twice so far. Both times they were phenomenal! Communication was great, everything was clear, and they made it easy. Lily and Dawn are life savers!!

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

The entire Veterans United team made the refinance process seamless and streamlined. Would recommend and will select again in the future.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

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5 out of 5 Stars

All the staff was very helpful,
Great experience

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

Albert and crew have been awesome.This was third or fourth time.Now attempting to buy a new home with veteran united and Alberto as my primary officer. Everyone has been top notch and the best help this whole process, each time even though it didnt work out the first couple.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Ken was extremely helpful and knowledgeable. Great experience

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Photo submission from Richard D.

I also received help strengthening my credit up and taking care of my weak areas and under my circumstances without them this would not have happened.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Everyone who I worked with during this process such as Tonga, and Scott were amazing. They made the process seamless. Please put them in more positions of influence! They are the absolute best!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Kayla Stiers

Loan Officer: Kayla Stiers

NMLS# 1548073

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

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5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Photo submission from Garnet K.

I had an awesome experience working with Veteran United! From start to finish, they provided outstanding service, and made the entire process of securing a home loan as smooth and stress-free as possible.What really stood out to me was how attentive and responsive the team at Veteran United was. They were always available to answer my questions and address any concerns that I had, and they communicated with me every step of the way. This made me feel like I was a valued customer and that my needs were a top priority.Another thing I appreciated about working with Veteran United was their expertise and professionalism. They really knew their stuff, and they were able to guide me through the home loan process with confidence and ease. They made sure that I understood everything that was happening, and that I felt comfortable with the decisions that I was making.Overall, I couldn't be happier with my experience working with Veteran United. They are a top-notch organization that really cares about their customers, and I would recommend them to anyone looking to secure a home loan. Thank you, Veteran United, for all of your hard work and dedication!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars
headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

4.5 out of 5 Stars

There were some rough patches when things looked like they weren't going to work out. Overall, it was great having a team of direct contacts to ease things, but it also sometimes felt like I was being pulled in several directions at once.

headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Erinn was super helpful throughout the entire process.
Rebecca was the best agent a person could ask for!!
The rest of the crew was outstanding as well

headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars

The process was wonderful with the exception of our loan coordinator lindsey. There was poor communication, which caused delays and confusion.

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

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