Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
All in all I had a great experience with Veterans United. I spoke with Holly first and I did my shopping around for several other loan options and I can say without a doubt that not only did Holly win me the rate, but she won my trust. A win win I would say.
I heard people say they had a bad experience with Veterans United but I can honestly say I couldn’t imagine working with any other company. I continue to recommend them to anyone looking to purchase a home and will always sing their praise.
The entire team; Michelle Dapkus, Lindsay Doty, Jessica Erb and Michel Bravo were all amazing people to work with during our home buying decision. The team went above and beyond in their approaches in assisting us with gaining a better understanding of the home purchase process from our seemingly silly questions to understanding terms and lingo used. We are grateful to them for their patience and kindness. AAA+++ 10s across the board
Jessica Erb was also excellent. I enjoyed working with her and she also provides very timely communication.This is our third some purchase with Veteran's United. We keep coming back because of the phenomenal customer service and ease of the process. I find the app and VU portal to be very user friendly and time effective. Holly and her team set the bar high for other lenders to compete with. They are true superstars! We have already referred her to several friends looking to buy a house. Great job Holly & Jess!
Everyone did an outstanding job. Was very helpful and helped with all our needs. Very good office and staff. I would recommend them to anyone.
It was evident that my Veteran's United loan officer and team put forth an exceptional amount of effort to meet our needs and complete the deal. They were welcoming and supportive throughout the whole process.
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I was very pleased with my over all experience with Veterans United team, Holly Rae did a phenomenal job, and I got money back at closing. Great job Veterans United😁
The entire team was wonderful. They were in constant contact with us every step of the way. We did most of our loan from Guam as we were in the middle of our PCS and no matter what they always responded and were accommodating of our time difference and schedule. This team made the whole process a breeze.
I would recommend VU and Holly to anyone looking to buy a home. This process and transition were incredibly easy.
I am really glad I chose VU at the Scott AFB location for my mortgage needs.Best regards,Dorothy Hayes, USAF, Ret.
We had some miscommunication with Carol about requirements for the documents that was annoying.
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Experience first-hand why 1,347 homeowners give us a perfect score!
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Holly was very helpful and answered all the many questions we had. She ran a bunch of numbers for us to make sure we had the right house.
All the paperwork was stressful but everyone at VA united made it easy I had a lot of questions and everyone was very quick and explain everything very well
Overall a fantastic first time home buying experience. I was kind of nervous not having a local team, but Holly took care of everything like she was right next door. 10/10!
The team communicated so well every step of the way, it made the loan process very simple and stress free. I recommend Veterans United to everyone embarking on the home buying journey.
Mike’s team was very helpful with our home purchase. We were moving from Texas to Illinois and had limited time to look at homes. Mike was flexible and made time to meet with us while we were visiting Illinois. The long distance communication was great as we processed to our closing date.
