Communication between underwriters and loan officers seem poor.
Underwriters seem to require arbitrary documentation.
Fahad was extremely professional and provided outstanding customer service plus he was always available to address all our questions and concerns
I really enjoy the experience love and professionalism veteran United loan team if I had to refer this to anyone or anybody almost definitely refer veteran United loan services to anyone who looking for a great loan service and great loan needs especially like to get things out too Nate Alexander and my realtor Mr English better known as Lee thank you all so much I truly enjoy this experience
From start to close the team that was assigned to me was very patient and encouraging and always understood the situation that I was in with my wife in the end it was 10 out of 10 would recommend and use again for another loan
The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!
I honestly thought going in to this it would be over whelming but our lean team was amazing and helped us through every step. If you need a little extra help getting credit where it needs to be they will help you figure out what to do.
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There is no question that Jason Lacey and his team are on the spot. They are knowledgeable, service oriented and very committed to doing the best for the customer.
Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.
Everyone at Veterans United has been so helpful and informative. If it wasn't for all the help that I received from Jan Brown, Hunter Hukari, Sarah Barba, Brie Flippin and Taylor Sigmund I would not have been able to purchase this wonderful house. I will recommend this company and team to all my friends and family!!! They are the BEST!!! I have nothing negative to say about Veterans United!
Evan and Amanda were awesome to work with!
Quick, knowledgeable, and caring. That’s the employees that work here. Highly recommend!
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Kevin Reichert was excellent to work with.
Brian Nelson, Mason Radcliff, and Joedi Herzog made for an excellent team! Well coordinated, goal oriented, family friendly, client focused, hasty diligence? They have it all! Each individual is outstanding and caring. They have made this process both seamless and painless. As an added bonus, my wife and I have made 3 great new friends through all of this and whenever we are ready to move again, I will be giving them a call! Outstanding! 100/10 for all of these fine people!
I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.
Jeremy Henry is awful at communicating. Called him multiple times for help, barely answered. Veterans United was behind on our closing, so they picked random things to do last minute to make it look like it was our fault that we didn’t close. I had to cancel my flight on Jan 6 and pay $100. This was because Jeremy and his team are awful at communicating and always out of the office and never answered their phones. Jeremy went on vacation half way through our home buying process and never told us. I am staying in the house that we got for a long time. Never want to work with Jeremy again. Made the process very stressful. I don’t know why he was up for promotion.
Working with Jake was smooth and simple. Super easy to buy house.
