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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,047 reviews
738 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,047 unfiltered reviews

Starting on Page 64 of 14,902. Return to Page 1

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

They helped me all the way, they walk me through all the steps and help me close earlier than expected. It was great working with them.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

4.5 out of 5 Stars
headshot image of Corey Schmidt

Loan Officer: Corey Schmidt

NMLS# 2736694

5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars

I researched and reviewed many mortgage companies aimed at Veterans. Veterans United was consistently the company that had the highest service and satisfaction rate. I begain my homebuying journey 2 years ago with less than Ideal credit. Veterans United worked with me for over two years to build my credit, purchase my dream home, and guided me throughout the process along with my realtor.Working withMax, Eric, Jill, and Ally was an amazing experience and if you're looking to purchase a home with a VA loan,Veterans United is not if you should work with them, but how soon.

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars

I’ve never seen such a well run company with such support. If you have a question the staff answer it right away! The people are so polite and knowledgeable it’s just a fantastic process.

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

I have never bought a house before but this was literally the best, smoothest, easiest process ever.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

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5 out of 5 Stars

They made the refinance go smooth and painless.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4 out of 5 Stars

The staff at veterans united were very helpful and did the best they could with most of our circumstances. Our listing agent who helped sell our home and buy our new home definitely had a few slip ups 1) being that the things that were verbally agreed upon during our walk through of the home did not get written into our contract which having to purchase new equipment that was verbally agreed would come with the home definitely set us back. And due to the urgency of rushing our signing and closing we were not permitted a final walk through of the home prior to moving in which to say it kindly left us in a bit of a shock, the skirting of the house was broken and torn in several places, a heard of feral cats had made their home under the house and had completely destroyed the insulation and caused a very fowl odor to linger throughout many parts of the house (strong smell of cat urine and old unchanged litter box) pieces of the trim were torn or broke entirely, there was a large gauge in the floor, the master bathroom door is missing, one of the windows in the guest bedroom is broken. And my wife has had to vigorously scrub and clean for several days because the previous owners did not bother to clean anything, and had left multiple piles of discarded metal and wood scraps. Veterans united were unable to provide a moving service in our area due to the rual location and the company we were able to secure originally quoted us $3000 to move everything 88miles and then before pickup jacked the price to more than double and due to their company policy were not able to keep our belongings held for the 3 days from pick up to delivery so instead of taking our belongings from house A and transporting it to house B they literally just returned our belongings to house A and crudely dumped them into the shop so we ultimately ended up having to pay for a moving service we were never provided and had to move all of our belongings by ourselves using a friends horse trailer in multiple trips after closing. Veterans united were very apologetic about the misfortunes we endured however did not offer any kind of compensation or retribution for all of the hardships. I am thankful that they were able to get our loan approved when we honestly didn’t think we had a prayer so cutos to their loan team for getting us approved with no down payment necessary. So in being as fair and honest as I can be an 8/10 is the best I can honestly and genuinely give.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Photo submission from Richard D.

I also received help strengthening my credit up and taking care of my weak areas and under my circumstances without them this would not have happened.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

Wonderful service and assistance in all loan needs

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Veterans united is quick and capable to tackle any problem that i have

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

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Experience first-hand why 355,175 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars

Everyone was extremely helpful at every single level of this process

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Photo submission from Garnet K.

I had an awesome experience working with Veteran United! From start to finish, they provided outstanding service, and made the entire process of securing a home loan as smooth and stress-free as possible.What really stood out to me was how attentive and responsive the team at Veteran United was. They were always available to answer my questions and address any concerns that I had, and they communicated with me every step of the way. This made me feel like I was a valued customer and that my needs were a top priority.Another thing I appreciated about working with Veteran United was their expertise and professionalism. They really knew their stuff, and they were able to guide me through the home loan process with confidence and ease. They made sure that I understood everything that was happening, and that I felt comfortable with the decisions that I was making.Overall, I couldn't be happier with my experience working with Veteran United. They are a top-notch organization that really cares about their customers, and I would recommend them to anyone looking to secure a home loan. Thank you, Veteran United, for all of your hard work and dedication!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

The team did an outstanding job! As a first time buyer they made my process very pleasant. All my questions were addressed quickly and professionally. I received calls from everyone involved in my process to help guide me. AMAZING everyone.Thank you very much!

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

Great communication and responsiveness.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

This was my second hope purchase with Veterans United and I will never use anyone else. The entire process took about 3-4 weeks and not only did their appraisal came in $10k under the asking price my realtor used it to convince the sellers to drop their request $10k. I’ll never use anyone else and if you’re a veteran you’d be a damn fool to go through anyone else.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

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