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Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,646 reviews
430 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,646 unfiltered reviews

Starting on Page 4 of 55. Return to Page 1

5 out of 5 Stars

Mike and Jessica were nothing short of a blessing to work with to complete our home purchase. They were always in contact and never hesitated to answer any questions I had for them. The process and end result honestly could not have went any better than it did. Thank You!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Very easy to work with and thorough.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

I will never go anywhere else for my home buying/selling needs

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Very professional staff

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

This is my third time using veterans United and every time it’s been a wonderful experience. Thank you again for the great work!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

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5 out of 5 Stars

The ladies at VA united were the best!! They took such good care of me during the entire process. They made it such an easy and pleasant experience. Highly recommend!!!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Great experience. Everyone was very helpful.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

This is our second loan through VU and each time the experience was greater !!! Holly Ray is the BEST EVER !!!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Holly made this difficult process workable, not being very computer illiterate. She had a patience to guide me through each step and I was finally able to complete all necessary requirements to purchase my home. I found to be a truly professional respectful and listened to me throughout this entire ordeal With her help it made this process. I won’t say simple but manageable. I get five stars above Holly and Jessica for their help in his transaction.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

Ready to see for yourself?

Experience first-hand why 1,353 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

Everyone in VU is awesome! Helped us a lot thru the whole process! Thank you VU team!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

I have told a few friends already and will tell more as I come across them this is a good team

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Great work! Veterans United made purchasing our home a breeze. No headaches, and no bumps in the road. I love the team for their patience even when we were running out! I want thank Michelle, Jessica, Lindsay, Abbie, Teresa, and most of all Brad Copelin for dealing with us in this Midwest weather. Also the people who help us that I left out and/or didn't mention.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

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See all 1,646 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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