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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,479

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Michelle and Jessica was a great experience and painless. Home loan processes are never the most fun activity but going thru Michelle and Jessica removed the headache. The “to do” list and quick review on their side made this process great! Keep up the great work ladies!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had such an amazing experience with the entire staff! I was expecting this to be the most stressful experience of my life, but honestly because of VU, i didnt feel that stress! I only got the warm fuzzy family vibe from every encounter with them! From Lindsey, Cally Jessica and Michelle! They are all amazing and i am forever thankful and greatful for them!

4.5 out of 5 Stars
Would Recommend

Overall made the process easy to understand and simple to get through.

5 out of 5 Stars
Would Recommend

Veterans Home Loans were a united front in getting your loan complete. The team is very polite, timely, professional an making sure your loan needs are met. I am a firm believer a worker is only as good as his leader and a leader only good as his worker. Management was Superior!! Communication was excellent, Veterans United strive for perfection in helping you secure your loan. Highly Recommended!! Will use again.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
2.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

I had a very pleasant experience on my home loan process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great company and team to work with and will always recommend!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Holly was a great help with last minute questions

4 out of 5 Stars
Would Recommend

They are a great team that refuses to give up. We had a couple of hiccups with forms and instead of just quitting and saying it wasn’t going to happen like so many other lenders in the past they worked with us and now we’re in our dream home!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The team at Veterans United were always invested in my home buying process. My experience was not as I expected, it was more than I ever expected. They are truly dedicated to the American veteran and live up to their name.

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See all 1,479 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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