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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,508

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 1,508 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I wanted to mention Jessica and Alex and so many others I can't remember at this time. I am an anxious person when I don't know people well, but your entire office has been so friendly and helpful and made everything easy for us. I didn't have that anxiety once I talked to each one of you. I either typed an email, texted or made a phone call without stress. That means so much to me. Thank you all for your help. We love our home. We'll definitely refer friends and family.

5 out of 5 Stars
Would Recommend

This is the second house we have purchased with veterans united and would highly recommend to everyone. Glad we got to work with holly on building and buying our dream home

5 out of 5 Stars
Would Recommend

Very streamlined process. It is a bit mind blowing that I bought a house and mostly only used my phone. All of my questions were taken care of, and the app was informative.

5 out of 5 Stars
Would Recommend

This is my third home buying experience. I’ve never before felt so well informed. Shout out to Lindsay, the home buying economics teacher!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Michelle, Jessica, Kohlie, and the rest of the team at Veterans United did an outstanding job for this first-time homebuyer! We had multiple shifts in our closing date and they were on the ball every step of the way. They were patient with us throughout the entire process and had no problems answering any of our questions, or being there for us during odd hours, from start to finish. I knew we made the right choice moving forward with VU following our pre-approval.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Ms. Holly And The Veteran United Team Made My First Time Home Buying Process Easy And Enjoyable. Great Service, They Really Care For Their Clients And I Love That

5 out of 5 Stars
Would Recommend

My expectations were exceeded by a billion miles.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Holly Ray was expectational! She is so informative and made the process so much easier!

5 out of 5 Stars
Would Recommend

I think if this team made it any easier, they would have moved my hand to sign documents for me, but that feels illegal so I'm glad we didn't. Even when I was getting worried about financial obligations, Holly was able to talk me through a lot of options to help relieve the stress. I never thought going into so much debt would be this enjoyable!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Team at Veterans United has helped us understand and appreciate what great customer service is. 10 across the Board they Rock!

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

5 out of 5 Stars
Would Recommend

The Veterans United Team made our refinance extremely easy resulting in closing ahead of planned date. We would certainly recommend this team to fellow veterans and friends looking to buy a new home or refinance a current mortgage.

5 out of 5 Stars
Would Recommend

I got so lucky with my selection of my home loan team. They all worked amazing together and so fast. I am so grateful that I had this team!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is my third time coming back to Veterans United Home Loan. I will not use any one else! The team is professional, fast and we easily to work with. I would highly recommend them.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

10/10, would recommend to a friend. Absolutely G.O.A.Ted

More Reviews

See all 1,508 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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