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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,544

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,544 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Great experience. Everyone was very helpful.

5 out of 5 Stars
Would Recommend

This is our second loan through VU and each time the experience was greater !!! Holly Ray is the BEST EVER !!!

4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Holly made this difficult process workable, not being very computer illiterate. She had a patience to guide me through each step and I was finally able to complete all necessary requirements to purchase my home. I found to be a truly professional respectful and listened to me throughout this entire ordeal With her help it made this process. I won’t say simple but manageable. I get five stars above Holly and Jessica for their help in his transaction.

5 out of 5 Stars
Would Recommend
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Everyone in VU is awesome! Helped us a lot thru the whole process! Thank you VU team!

5 out of 5 Stars
Would Recommend

I have told a few friends already and will tell more as I come across them this is a good team

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great work! Veterans United made purchasing our home a breeze. No headaches, and no bumps in the road. I love the team for their patience even when we were running out! I want thank Michelle, Jessica, Lindsay, Abbie, Teresa, and most of all Brad Copelin for dealing with us in this Midwest weather. Also the people who help us that I left out and/or didn't mention.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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VA Home Loan were fantastic !!!

5 out of 5 Stars
Would Recommend

Veteran's United went above and beyond to get me the lowest APR on my loan. That's a huge savings over the life of a home loan, and is the best service a lender can provide for their customer. I highly recommend contacting Michelle Dapkus at Veterans United if you're considering a home loan.

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5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

5 out of 5 Stars
Would Recommend

Veterans United has made my dream of home ownership come true. From start to finish you all were with me all the way. You guys made everything so easy and simple that I'm still on cloud nine when it comes to Veterans United!! Love is all I have for your staff and team!!

5 out of 5 Stars
Would Recommend

10/10 team, I wish I could articulate how helpful everyone was. Michelle is a true professional. Her and the entire team (Jessica, Joedi, and Lindsay) made this “stressful” experience feel like a walk in the park.If you’re looking for the best stop searching because it’s here. If you have a bad experience with these people it might be time for some self reflection because as T-Swift said “hi I’m the problem it’s me” and the problem would be you.P.S. my realtor Mark W. Vanbibber was fantastic as well, he knows the area and worked well with Michelle’s team.

5 out of 5 Stars
Would Recommend

Thank you all so much for making my experience so easy. Literally hand walked me through every step🫶🏾

5 out of 5 Stars
Would Recommend

Honestly if it wasn’t for Holly and Veterans United I don’t know if I would’ve ever owned a home. They gave me the tools to build my credit they told me exactly what to do and what to pay. And when the time was right the did everything they could to get me into my first home. They are super friendly and helpful and I will definitely be letting my battle buddies know about them. Thank you for all your help God Bless you all!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

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See all 1,544 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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