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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,503

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

It was an absolute joy to work with Holly and the team. My family and I definitely appreciate the support through the entire process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everything went smooth and I was pleased with Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Team made the whole process from start to finish a pleasant experience. We appreciate their support.

5 out of 5 Stars
Would Recommend

Mike has always been amazing, very thorough and I would recommend him to anyone because him and his team are so great! I have both bought my first home and refinanced the same house later through Mike and his team. For the refinance I worked mostly with Jessica Erb and she was very patient with me and any delays I had, she explained everything, sometimes twice, to ensure I understood what was going on, and I never felt alone or unheard during the entire process. I would recommend this team a million times over!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Michelle Dapkus is the best loan officer we have ever worked with! Always went above and beyond to help us out and was always able to explain where we were in the process and answer our crazy questions. Her team was amazing as well! This is our second time using VU and Michelle and this experience was even better than our last one! We will only use VU and Michelle for our future lending needs!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United provided Elite customer service and stayed in the battle until we won. They got me across the finish line when we hit a snag they were right there to get the train back on the tracks. I would not buy another house with out them!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I don’t have a negative thing to say. My process was absolutely amazing and I am so glad that I chose Veterans United. Thank You all for everything

5 out of 5 Stars
Would Recommend

There great and very patient with you, they will go over and beyond to cater to your needs. I will recommend them to my Veteran friends anytime.

5 out of 5 Stars
Would Recommend

Great experience, everyone was knowledgeable, caring , and fast with processing. Mike and his team were wonderful!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole process was very easy and quick. Mick and Jessica were always communicating with us as to what was needed and when. Both were very responsive to questions. Made what could have been a complicated process seem easy.

5 out of 5 Stars
Would Recommend

Thank you to my entire Veterans United team everybody was great in making my first time home buying experience a great one. Can’t thank you all enough!

5 out of 5 Stars
Would Recommend

The experience was great. Whenever I had a question it was answered quickly. They explained things very well. At times it was confusing since the person you communicate with changes depending on what stage your loan is in. Other than that, it was a great and easy experience!

5 out of 5 Stars
Would Recommend

The loan team at Veterans United is the best. Mike Dapkus, Jessica Erb, Breanna Edler and rest of the team were all ten stars. They made me feel comfortable in my home buying process. I will most definitely recommend them to family, friends and co-workers. Thanks to all of you. Job well done.

5 out of 5 Stars
Would Recommend

The entire team was great and on top of everything!! We've been a home owner multiple times and by far this was the smoothest and less stressful process and a big part of it was our lending team! Would reccomend to anyone wanting a smooth home buying experience

5 out of 5 Stars
Would Recommend

I am grateful to have received this Veterans United team to handle one of the biggest decisions we make in life in buying a home. I always felt heard, was consistently met with patience and kindness, and the genuineness of our team shined through the phone and screen. Keep doing what you do because that love is real.

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See all 1,503 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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