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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,486

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

All I have to say is that since my very first house I worked with Mike. He blew me away with his knowledge and punctuality. His entire team is great ! I will always refer everyone I know to this team! They NEVER let me down and it’s always a pleasure dealing with them! Hopefully this is the last time for a while haha I plan to make this my forever

5 out of 5 Stars
Would Recommend

All of the Veterans United were totally PROFESSIONALS, kept my wife and I abreast at all times. Never had a stressful time when conducting business with any of the Veterans United personnel. I would DEFINITELY recommend their services to anyone! AWESOME TEAM and Job well done.

5 out of 5 Stars
Would Recommend

We truly can not say enough wonderful things about our team at United Veterans. Dealing with our loan officer almost daily to run numbers on multiple homes, to figuring out all the details for a fast close. To the transaction coordinator and the concierge also working with us personally to make sure we had all the resources we needed at hand and understood all the information of the process that was happening. Thank you for making the home buying process an enjoyable one.

5 out of 5 Stars
Would Recommend

The whole team at the Scott Air Force Base office was just perfect. There was transparent communication the entire time. The team exceeded our expectations - again! Home buying is a stressful and trying experience all together and not having to worry about the home loan was a welcome reprieve from the daily stresses of buying a house. We would recommend Michelle and her team over and over again. Veterans United will be the ONLY company we will use for our home buying needs.

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Very informative. Gave us all the options through the whole process.

5 out of 5 Stars
Would Recommend

Lindsey and Jessica are Awesome!

5 out of 5 Stars
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It was an absolute joy to work with Holly and the team. My family and I definitely appreciate the support through the entire process.

5 out of 5 Stars
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5 out of 5 Stars
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Everything went smooth and I was pleased with Veterans United.

5 out of 5 Stars
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5 out of 5 Stars
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The Team made the whole process from start to finish a pleasant experience. We appreciate their support.

5 out of 5 Stars
Would Recommend

Mike has always been amazing, very thorough and I would recommend him to anyone because him and his team are so great! I have both bought my first home and refinanced the same house later through Mike and his team. For the refinance I worked mostly with Jessica Erb and she was very patient with me and any delays I had, she explained everything, sometimes twice, to ensure I understood what was going on, and I never felt alone or unheard during the entire process. I would recommend this team a million times over!

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5 out of 5 Stars
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5 out of 5 Stars
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Michelle Dapkus is the best loan officer we have ever worked with! Always went above and beyond to help us out and was always able to explain where we were in the process and answer our crazy questions. Her team was amazing as well! This is our second time using VU and Michelle and this experience was even better than our last one! We will only use VU and Michelle for our future lending needs!

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See all 1,486 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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