Skip to Content
(618) 746-4699 Apply Now

Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,632 reviews
660 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,632 unfiltered reviews

Starting on Page 45 of 55. Return to Page 1

4.5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

4.5 out of 5 Stars

They worked hard to get us closed on time

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

Everyone was very friendly and so helpful!

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars

From Scott,who guided us through the credit building part, to Nathan and Jamie guiding us on the financial and legal parts, made our dreams of owning our home a realiy

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

2.5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

4 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

Ready to see for yourself?

Experience first-hand why 1,340 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

The process was smooth and easy, especially given we were out of state.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

You guys came through for us and I can't imagine a better experience.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

The service was exceptional from the start of the process to the very end, and through closing.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

Dexter Wuller recommended you saying you were the best with VA loans and he was absolutely correct!

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

Ready to see for yourself?

Experience first-hand why 1,340 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I liked how they walked me through the process. I knew exactly where my money was going. They always answered my questions!

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars

Veterans United Home Loans was very easy to work with and always kept me informed on what was going on with the process. They made sure I knew what needed to be completed and was extremely helpful with any questions I had.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars

Very helpful and patient through the entire process

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

It was an amazing experience from start to finish.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

2.5 out of 5 Stars

We would have appreciated more direct contact with the VU staff through the entire process and not just the beginning... I personally feel that the home buying process is a huge undertaking and clients need and rely upon advice and accurate information as they navigate through the process. We are thankful for the VA loan availability but I do feel the customer service aspect was lacking. Which added another element of stress to and already stressful ordeal in purchasing a home.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

More Reviews

See all 1,632 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Back to Top