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Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,632 reviews
660 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

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We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,632 unfiltered reviews

Starting on Page 46 of 55. Return to Page 1

3.5 out of 5 Stars

I would have preferred to work with Mike through the entire loan process. Even though Aaron was friendly and good at his job, there would have been less confusion and simpler working with one person.Nathan was very pleasant despite me showing up

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars

Everyone we worked with was very professional and helpful. Everyone was great at keeping us updated and on top of what we needed to do as well as anything else going on in the process. We worked with Sarah Backhaus at Lighthouse. At our local branch

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

2 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

Nothing is as important as a first impression and VU not only impressed us at the onset, but continued to do so through continued responsiveness and attention to detail. We really appreciated the BBQ set personalized with our family name at the very

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Efficient, proficient and kind.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Nathan and Jamie took great care of us, always keeping us informed of where we were in the process.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

The process was easy and quick.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

4 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

I really liked that it was standard procedure to have contact every Tuesday!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

My wife and I had an outstanding time from start to end, and everyone was so very helpful around the clock.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars

Very easy process, I have already sent a friend to Veterans United!

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

Michelle is absolutely amazing

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars

The epitome of professional service, Veterans United is the only choice when considering a VA loan.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Michelle and Jamie were very friendly and helpful. I feel as they both went above and beyond.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

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See all 1,632 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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