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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,603

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

When we started the mortgage process, we were still at our old duty station. Email was the primary means for the majority of the loan process. Your team was quick to respond to any questions and gave us weekly updates. First Class Service.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They were great to work with. They walked us through the whole process and were available to answer all our questions. Great job.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Lisa Riess during my first-time buyer process was very professional and caring. Every effort was made to ensure my family had the best rates the VA could provided.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding service. Treated us like family and not another number or just a client. Top notch service with a hometown touch. The best experience we could've hoped for with a touch of class.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very Easy to work with very willing to help get where needed to be so we could get it done. Lisa Reiss & Scott WERE SIMPLY AMAZING!!!!!!!!!!!!!!! We wouldnt be in our house now if it wasnt for their patience, diligence, compassion, and skill.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Mike and Michelle Dapkus was a true pleasure.

3.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

Had a problem with being picked up again after vacation. After two weeks I called and Amber Wilham did an outstanding job of getting closed on the 10th.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

The whole team was great to work with.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

It was wonderful. Quick. Painless. Thorough. Thank you.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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It was great and they made the process quick/painless.

5 out of 5 Stars
Would Recommend

We received exceptional and personalized customer service from Mike and Michelle Dapkus.

More Reviews

See all 1,603 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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