Skip to Content
(618) 746-4699 Apply Now

Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,632 reviews
661 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,632 unfiltered reviews

Starting on Page 44 of 55. Return to Page 1

3.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars

The entire team was successful in processing my loan from the Loan Officer to the Underwriters. No matter what obstacles crossed our path...we made the closing date!!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

4.5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

Ready to see for yourself?

Experience first-hand why 1,340 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I have known Mike and his team for quite a while, and worked with them multiple times. Their dedication to their clients is unmatched, and makes you feel like the only person they are working for. It was a great feeling and easy process!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Nathan Keith was more than we could have ever asked for. He helped us every step of the way and made the whole loan process seem effortless.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

Complete help through out the process from the office staff.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

Michelle and Aaron were gtreat to work with. They answered all my questions quickly and accurately

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Nathan was amazing to work with. He always followed up and showed so much patience with me and my situation.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

Everyone was very nice and helpful.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Very nice and professional team. Focus on military is very nice.Helped me much and explained process to me.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Nate was great! Never met Jamie Hollenkamp, but I think some of her comments were sort of off the wall and unnecessary. I had quite the challenge, but I made it. Hollenkamp requested paperwork and said "we need this again." I found the comment offensive and clearly indicated that just maybe I'll pass the test the second time around.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars

Nathan and Jamie did an outstanding job! Keeping us informed through the entire process.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

Ready to see for yourself?

Experience first-hand why 1,340 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Very attentive to our needs and questions. Professional, timely responses. They helped make a very stressful process for us into an experience with some enjoyable moments for us.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars

Everything about my experience with Veterans United was amazing. Scott Jessip, Nathan Groves, Jamie Hollenkamp, Aaron Butler and Jess Manfredi were outstanding!

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

More Reviews

See all 1,632 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Back to Top