Skip to Content

Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,632 reviews
662 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,632 unfiltered reviews

Starting on Page 42 of 55. Return to Page 1

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Everybody on staff was friendly and easy with a smile. They bent over backwards to help us and made us feel like we were there number one priority. There are not enough adjectives to describe how wonderful, professional, and knowledgable Mike Dapkus is. I've never met anybody that knows as much as Mike about the VA loan processes. Jess Manfredi is probably the kindest, most friendly and welcoming Administrative Assistant I've met in my 50+ years! Koleen Kay facilitated our loan pre-approval as ensured everything was in order and we were informed every step of the way. No guesswork on our part whatsoever. Nothing gets past Koleen! Account Manager Jamie Hollenkamp was meticulous in her prep and her guidance ensured no stone was left unturned. Never a doubt that we were set up for success!

5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

Very friendly and knowledgeable staff that helped walk me threw my first home buying experience

4 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

The whole team was very professional as well as personal. I would recommend them to all family and friends.

4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Lisa is awesome, she has helped us twice now. She keeps us informed. She explains everything and makes sure she allows for the "surprise numbers" at the end, we appreciate this. Jamie was very kind and kept us informed also.

2.5 out of 5 Stars

Cost way to much. Lots of free places out there.

4 out of 5 Stars
5 out of 5 Stars

They made my experience go very smoothly. I appreciate all the help and kindness during the process.

5 out of 5 Stars

It was a good rate, and anytime I needed anything they were there.

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Loved the way everyone worked as a team in conjunction with realtors, title company, the entire team was amazing and not only they helped through all but they literally communicated with me constantly and Mike and Jamie would immediately answer my questions and Mike even went in earlier and out of his comfort zone to help and guide me through all. Thank you all, you have not only my recommendation but a guaranteed future customer.

5 out of 5 Stars

Veterans United helped make my home buying process a success.

5 out of 5 Stars

Ready to see for yourself?

Experience first-hand why 1,340 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
5 out of 5 Stars

The service presented was excellent and the whole process was painless.

5 out of 5 Stars
5 out of 5 Stars

Everything was done in a timely manner. Veterans united explained everything asking the process. They made it very easy.

5 out of 5 Stars

Lisa Reiss was extremely helpful and helped us step by step. If there is another house down the road and we are still in the area, I would work with Lisa again!

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
Overall Rating
5
4
3
2
1

Clear Filters

Show Relevant Reviews

See more from Veterans like you

Filters by branch of service
Filters by type of loan

Back to Top