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Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,632 reviews
660 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,632 unfiltered reviews

Starting on Page 39 of 55. Return to Page 1

5 out of 5 Stars

The service I was provided was outstanding!

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

My case was complicated. Your service was professional.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars

Michelle Dapkus and Jess Manfredi were both exceptional in their service to both me and my wife. Buying a hme can be stressful, and the paperwork can sometimes get a little confusing. Jess and MIchelle both took the time to call us back, answer emails and give updates very often and in a timely manner. I am very happy we had them to guide us through the process.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars

The people at the local office were great.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

4 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Buying a home is a very significant life event. I have to say that Mike and his team made the experience for me stress free. He was proactive and extremely informative. I was always aware of what to expect along the way.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars

It appeas that you could save time/money by either electronically providing documents, or mailing them via hardcopy, but not both. I'd ask the customer what they prefer, and then use that method. Both seems excessive.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars

Everybody involved was very nice and pleasant and very helpful

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

Ready to see for yourself?

Experience first-hand why 1,340 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United made our first home buying experience so simple!

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

3.5 out of 5 Stars
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Veterans United made buying our home an easy process. We were kept informed of our loan status on a regular basis. The service we received was exceptional.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Excellent service provides by Lisa Riess

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

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See all 1,632 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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