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Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,632 reviews
660 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,632 unfiltered reviews

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5 out of 5 Stars

Everybody in their office was wonderful, I don't know if I could have made it through this, without their support and always great attitude

5 out of 5 Stars

Jess Manfredi was outstanding and very helpful during the whole loan process!!

5 out of 5 Stars
4.5 out of 5 Stars

Everyone I worked with at veterans United was very professional and helpful.

5 out of 5 Stars

I found the entire team to be friendly and committed to helping me achieve my goal of home ownership. They provided me with all the information and guidance I needed in a very professional yet personable manner. I would highly recommend them to my family and friends!

5 out of 5 Stars
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5 out of 5 Stars

I received excellent service through out my home buying experience. The team at Scott Air Base were prompt courteous and totally responsive. I would recommend that all veterans run to see Mike Dapkus at Scott Air Base.

5 out of 5 Stars
5 out of 5 Stars

Extremely helpful and answered all of my questiobs quickly and professionally.

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5 out of 5 Stars
4.5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
3.5 out of 5 Stars

Too many hoops to jump through. Some bordering on ridiculous. Not accepting a certain appraisal because he's not on "the list"?

5 out of 5 Stars

The entire process of buying our new home was great. Michelle and her team were very informative through the whole process and made you feel like you were part of their family. I would not hesitate to use them in the future and also will be recommending to everyone i know. Thanks for everything!!!( Special shout out to Jess Manfried) Thanks for hanging in there with me.

5 out of 5 Stars

Easiest purchase I every made

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Amazing group of people We purchased a home “for sale by owner” and everyone involved went above and beyond. Answering questions from both parties buyer and seller. I did not know what to expect because this was our first home but they treated us with the most respect and where so helpful.

5 out of 5 Stars

Michelle and her team were wonderful. Michelle met with my me and my husband after the office had closed to go over all the initial info so we could understand it all better and made us feel so comfortable and confident with our decision. Our whole home buying process was so smooth and that was in part due to Michelle and her team.

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Experience first-hand why 1,340 homeowners give us a perfect score!

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5 out of 5 Stars

Mike Dapkus and his team were fantastic. They were always approachable if I had questions to ask and 9/10 times they answered my question before I was able to ask it showing their knowledge and great customer service.

5 out of 5 Stars

The Veterans United Team near Scott AFB were absolutely amazing. They were patient with us as we called and asked questions. They were very helpful and always provided clear directions for us every single step of the way through purchasing our first home.

5 out of 5 Stars

Thank you to JESS MANFREDI, WHO'S HELP WAS AMAZING. Never worried about anything she always knew the answer to our questions and she was always there I didn't have to leave messages and wait for days to hear from her.

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5 out of 5 Stars

The process went smoothly and my loan officer was available anytime I had questions.

5 out of 5 Stars
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