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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,530

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Michelle Dapkus and Jamie Hollenkamp were absolutely amazing throughout our home buying experience. They both went above and beyond throughout the entire process. Anytime we had any questions they immediately responded with the information we were unsure of, plus some. Our home buying experience couldn't have been any simpler or stress free, thanks to Veterans United!

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Lisa and Jamie were both very responsive and helpful during the entire loan process.

5 out of 5 Stars
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3 out of 5 Stars
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5 out of 5 Stars
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4 out of 5 Stars
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Exceptionally supportive and informed - made the experience both timely and professional with 1 minor paperwork deviation that pushed closing a day, but still under projected timeline - well done!

5 out of 5 Stars
Would Recommend

I had never heard of Veterans United until they came highly recommended from our real estate agent. Of course, I shopped around for loan rates at all the big banks and online but none of them could give the rates that VU could, provide the face to face to time, and the excellent customer service I was looking for.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Outstanding! This has always been my "go-to"organization for excellence.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Mission Accomplished! VU made a difficult and complex process appear simple and straight forward. It is not! But they made it look easy.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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3.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
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The entire team was successful in processing my loan from the Loan Officer to the Underwriters. No matter what obstacles crossed our path...we made the closing date!!

5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 1,530 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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