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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,492

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Lisa and Jamie were both very responsive and helpful during the entire loan process.

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Exceptionally supportive and informed - made the experience both timely and professional with 1 minor paperwork deviation that pushed closing a day, but still under projected timeline - well done!

5 out of 5 Stars
Would Recommend

I had never heard of Veterans United until they came highly recommended from our real estate agent. Of course, I shopped around for loan rates at all the big banks and online but none of them could give the rates that VU could, provide the face to face to time, and the excellent customer service I was looking for.

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Outstanding! This has always been my "go-to"organization for excellence.

5 out of 5 Stars
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Mission Accomplished! VU made a difficult and complex process appear simple and straight forward. It is not! But they made it look easy.

4.5 out of 5 Stars
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The entire team was successful in processing my loan from the Loan Officer to the Underwriters. No matter what obstacles crossed our path...we made the closing date!!

5 out of 5 Stars
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5 out of 5 Stars
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I have known Mike and his team for quite a while, and worked with them multiple times. Their dedication to their clients is unmatched, and makes you feel like the only person they are working for. It was a great feeling and easy process!

5 out of 5 Stars
Would Recommend

Nathan Keith was more than we could have ever asked for. He helped us every step of the way and made the whole loan process seem effortless.

More Reviews

See all 1,492 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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