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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,480

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding! This has always been my "go-to"organization for excellence.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Mission Accomplished! VU made a difficult and complex process appear simple and straight forward. It is not! But they made it look easy.

4.5 out of 5 Stars
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5 out of 5 Stars
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3.5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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The entire team was successful in processing my loan from the Loan Officer to the Underwriters. No matter what obstacles crossed our path...we made the closing date!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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I have known Mike and his team for quite a while, and worked with them multiple times. Their dedication to their clients is unmatched, and makes you feel like the only person they are working for. It was a great feeling and easy process!

5 out of 5 Stars
Would Recommend

Nathan Keith was more than we could have ever asked for. He helped us every step of the way and made the whole loan process seem effortless.

5 out of 5 Stars
Would Recommend

Complete help through out the process from the office staff.

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Michelle and Aaron were gtreat to work with. They answered all my questions quickly and accurately

5 out of 5 Stars
Would Recommend

Nathan was amazing to work with. He always followed up and showed so much patience with me and my situation.

5 out of 5 Stars
Would Recommend

Everyone was very nice and helpful.

5 out of 5 Stars
Would Recommend

Very nice and professional team. Focus on military is very nice.Helped me much and explained process to me.

5 out of 5 Stars
Would Recommend

Nate was great! Never met Jamie Hollenkamp, but I think some of her comments were sort of off the wall and unnecessary. I had quite the challenge, but I made it. Hollenkamp requested paperwork and said "we need this again." I found the comment offensive and clearly indicated that just maybe I'll pass the test the second time around.

5 out of 5 Stars
Would Recommend

Nathan and Jamie did an outstanding job! Keeping us informed through the entire process.

5 out of 5 Stars
Would Recommend

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See all 1,480 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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