Loved the way everyone worked as a team in conjunction with realtors, title company, the entire team was amazing and not only they helped through all but they literally communicated with me constantly and Mike and Jamie would immediately answer my questions and Mike even went in earlier and out of his comfort zone to help and guide me through all. Thank you all, you have not only my recommendation but a guaranteed future customer.
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I had to write explanation letters for most of the documentation I submitted for the loan process. The explanations described nothing extraordinary for an active duty military member; I expected a company that is familiar with military life to understand common occurrences, such as: living overseas, having an APO address, and having a home of record address on driver's license to meet state voting requirements. When discussing my experience with military members who used other loan companies, they said they did not write any explanation letters, despite applying for a loan under the same circumstances. Overall, they had more of a "full service" experience.
