Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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Mike, Koleen, Jess and the whole behind the scenes crew were outstanding. Made my first home buying experience very pleasant. They explained everything very well to me and always answered any questions I had. I couldn't be happier with them.
Easy process from start to finish. Extremely competitive interests rates with minimal funds required at closing.
Everything was so easy. Even before getting to the point where we actually qualified for the loan, Scott and Koleen were so gracious and responsive to our inquiries. They were proactive in checking in with us and genuinely engaged with us to help us even though we didn’t qualify yet. They weren’t dismissive and didn’t treat us like a waste of their time. They treated us with dignity and actually cared to help us get to where we needed to be to get a home. I can’t say think you enough just for how they treated us. There’s a lot of shame that comes with having credit issues and not being where you want to be financially, and they helped lessen that and helped us get where we needed to be. I’m so grateful!
everyone that helped me with this process were amazing and always there if I had questions or concerns
Everyone there are SME in thier respected fields. Great Service, and Very Friendly!
Staff was very helpful. Some nuances on the site asking for documentation then being asked via email was not as fluid as you would expect. I brought this up and the agency made corrections in a timely manner. Not unique to VU is the last minute "Underwriter" comments about needing X,Y,Z 3 days prior to closing when all the documentation has been idle for days
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The entire staff was amazing! From start to finish Michelle and her crew took great care of us!
It was a pleasure to deal with everybody at Veterans United! Everybody was eager to help I got the feeling of having known all the people at the Scott Branch office forever! Could not have been a more eager to help bunch of people ever imagined! They made what could be a harrowing experience an absolute pleasure! I only wish i could rate them 10 stars as they all did double of whatever was needed to get it done!
Everyone bent over backwards to help us secure this loan. Mike and Jess (and hidden helpers) where wonderful!!!!
Team Lisa was outstanding this was one of the nest business experience of my life. Thank you all
Using the website for uploading documents made it a breeze. I got notices via email immediately and it made it easy to stay on top of the process.
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It was a great experience
Veterans United made my home buying experience fantastic. They were very helpful in answering all my questions in detail to make it easy for me to understand. I would definitely recommend Veterans United to any friends or family. Thank you very much for making this a wonderful experience for me.
very organized, and I appreciated all of the online options to submit required paperwork.
It was a very easy and relatively quick process. Alot smoother than I thought it would be. I was extremely happy with everything. They kept me informed and I felt like they actually cared about helping me and my family get the home we wanted.
Absolute pleasure to work with. It took 2 years for me to qualify for a mortgage and they were helpful and patient with me throughout. The team is fantastic!
