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Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,635 reviews
578 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,635 unfiltered reviews

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4.5 out of 5 Stars
5 out of 5 Stars

Veterans United Home Loans provided me with outstanding customer service throughout the home purchasing process! I will be recommending Veterans United Home Loans to all of my military colleagues and friends! Professional and Friendly!A+++++++

5 out of 5 Stars

I usually don't leave comments regarding a service I got unless they are truly outstanding. My loan specialist, Michelle Dapkus and my transaction coordinator, Jess Manfredi guided me in every step of the way and ensured a a very smooth process. The service they provide is the best in the business.

5 out of 5 Stars

They actually return your phone calls. When trying to use other lenders in the past. I would wait days to weeks for a response. Jess responded within hours!

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My wife and I feel so Blessed to have had the experience and pleasure of being able to purchase our home through the services of Veterans United.In buying homes over the past 50 years, we have never experienced a more professional, personal, and sincerely committed effort on behalf of the entire staff than we did working with the folks at Veterans United. Everyone was so knowledgeable, responsive, and friendly, and truly cared that we had the best experience possible in achieving our dreams. AND WE DID!Without reservation, we highly recommend Veterans United for your home financing!!

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5 out of 5 Stars
5 out of 5 Stars

I never thought I'd be able to buy my own home with my past credit issues, but the specialists at Veterans United got me prequalified, financed, and closed. So I'll NEVER have to face annual rent raises again, and my house payment is $150.00 cheaper than my rent was! If you're renting, and a veteran,I would highly recommend Veterans United!

5 out of 5 Stars

The team at Veterans United (Mike Dapkus & Jess Manfredi) did an outstanding job. From the very beginning they established a set of expectations for the entire process. As we continued through the process they stayed in constant contact and were always available to answer any questions or concerns that we had. Throughout the whole process we kept waiting for something to happen, for something to go wrong, for the proverbial "shoe to drop", and it never happened. The Veterans United team was on top of everything and the process was so seamless and stress free. We absolutely made the right choice to go with Veterans United and could not be more thankful for the experience. Our family is home! Thank You!The Cedergren Family(Keith, Teresa, Rachael, Autumn & Hailey)

5 out of 5 Stars
5 out of 5 Stars

I will recommend VU, am in my lovely condo, thanks to the professional help I received from the team at VU.

4 out of 5 Stars

Home buying is a nerve wracking experience. Veterans United has a team of knowledgeable people there to assist every step of the way. They are very professional. I was recommended by a fellow Veteran and would also recommend Veterans United to anyone wanting an outstanding company to help in the daunting home buying process.

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5 out of 5 Stars

I hope the company can speed its pre approved time line up a bit. Get cought up with the rest of the world. At times it felt like vets was trying to just trust us then give us the letter. Every transaction comes with a risk. Thank you.

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Experience first-hand why 1,342 homeowners give us a perfect score!

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4.5 out of 5 Stars
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5 out of 5 Stars

Veterans United has an excellent team that has gone above and beyond what most others could ever hope of providing with service. You will be hard pressed to find another location that puts so much effort into making things happen on closing a house. I will not go anywhere else in the future, as this team has taken care of me to the fullest extent. Could not recommend highly enough, absolutely bullet-proof work ethic for ALL employees at this location. Buying a house is a big personal transaction, and they've made the whole process incredibly smooth. Make the call and stop in - you won't be disappointed.

5 out of 5 Stars

Lisa was extremely knowledgeable, she was respectful and pleasant to work with. Lisa made the process very simple. She was very quick to get back to us with any questions or concerns we had. Lisa was so amazing to work with.

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