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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,530

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Amazing group of people We purchased a home “for sale by owner” and everyone involved went above and beyond. Answering questions from both parties buyer and seller. I did not know what to expect because this was our first home but they treated us with the most respect and where so helpful.

5 out of 5 Stars
Would Recommend

Michelle and her team were wonderful. Michelle met with my me and my husband after the office had closed to go over all the initial info so we could understand it all better and made us feel so comfortable and confident with our decision. Our whole home buying process was so smooth and that was in part due to Michelle and her team.

5 out of 5 Stars
Would Recommend

Mike Dapkus and his team were fantastic. They were always approachable if I had questions to ask and 9/10 times they answered my question before I was able to ask it showing their knowledge and great customer service.

5 out of 5 Stars
Would Recommend

The Veterans United Team near Scott AFB were absolutely amazing. They were patient with us as we called and asked questions. They were very helpful and always provided clear directions for us every single step of the way through purchasing our first home.

5 out of 5 Stars
Would Recommend

Thank you to JESS MANFREDI, WHO'S HELP WAS AMAZING. Never worried about anything she always knew the answer to our questions and she was always there I didn't have to leave messages and wait for days to hear from her.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process went smoothly and my loan officer was available anytime I had questions.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was very easy and quick and everyone was very helpful

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Lisa Riess and Jess Manfredi were outstanding once again.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Scott VU team was one of the most professional, courteous, and personable teams I've encountered. It was literally a pleasure doing business with this team and I would highly recommend them to any veteran!

5 out of 5 Stars
Would Recommend

The process was easy, and the customer service was excellent.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very painless (well as painless as getting a home mortgage can be) process.

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Lisa is awesome. I recommended her to the buyers for my home and they were just as happy with her as I was.

5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans was amazing! They had my loan processed in no time flat! Lisa and Jess worked together very well to make a dream come true of being a homeowner. My lenders were very thorough but made the process very pain free! Would recommend for anyone to use.

5 out of 5 Stars
Would Recommend

You guys rock!! We are incredibly happy with our new house and you guys made the loan process so easy for us. I always thought buying a house was going to be a big hassle that takes forever but I was wrong. Thank you!!!

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

What a pleasure it was to work with everyone at VU. Whether this is my only home or I buy again, I will only use VU!

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See all 1,530 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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