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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,492

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
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Showing all 1,492 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Great service always ready and available to help with process Jess Manfredi was super!!!!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

We didn't receive any papers with our signature.But we were still able to get our permit.God did it.Thank you,good job

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Mike and Jess were amazing to work with. This was my 3rd buy/refi and will only move forward next time with VU.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

You guys were awesome. Answered all our questions, and re answered the ones we forgot. The whole team was very nice and really helped made our buying experience amazing.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Really open to talking with me and making me feel like I was important and not just another client - willingly worked with my agent and myself on any issues or questions.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Everyone was very friendly and helpful throughout the process, from the front desk to the underwriters. We are very pleased with VU!

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Everyone there had my family's best interest at heart. Thanks you to Jess Manfredi for all the super hard work you put into making sure everything that was needed was in place at the right times. This VU team as a whole showed that there are still businesses out there that actually cares.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Our staff was exceptional when working with us and explaining the process to us.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

This team keeper me informed and on top of documents,concerns and all issues daily from all departments 😘Thank you all

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Lisa Riess is AMAZING! Accomodating- and quite knowledgeable!

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
Would Recommend
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
Would Recommend
headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

4.5 out of 5 Stars
Would Recommend

Michelle and Jess were very helpful and wonderful to work with!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Competent, confident, trustworthy!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The team was fast, friendly, knowledgeable,and outstanding

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

3.5 out of 5 Stars
Would Recommend

I would not recommend Veterans United to service members. The VA underwriter did not ask the right questions, did not process the required paperwork in a timely manner, and blamed VA for disapproval of Loan when the paperwork was not submitted. Hopefully, this will not take over 60 days to close on a home for the next person.

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

The staff was polite and scfomsfting

headshot image of Lisa Riess

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

A long process for me due to an uncontrolled legal situation but your professionalism was very impressive and you made me feel that you were always supporting me personally in this process

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Great team experienced staff. Personal touch.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

More Reviews

See all 1,492 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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