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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,414

Total Customer Reviews

98.9%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
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Very informative. Gave us all the options through the whole process.

5 out of 5 Stars
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Lindsey and Jessica are Awesome!

5 out of 5 Stars
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It was an absolute joy to work with Holly and the team. My family and I definitely appreciate the support through the entire process.

5 out of 5 Stars
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5 out of 5 Stars
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Everything went smooth and I was pleased with Veterans United.

5 out of 5 Stars
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5 out of 5 Stars
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The Team made the whole process from start to finish a pleasant experience. We appreciate their support.

5 out of 5 Stars
Would Recommend

Mike has always been amazing, very thorough and I would recommend him to anyone because him and his team are so great! I have both bought my first home and refinanced the same house later through Mike and his team. For the refinance I worked mostly with Jessica Erb and she was very patient with me and any delays I had, she explained everything, sometimes twice, to ensure I understood what was going on, and I never felt alone or unheard during the entire process. I would recommend this team a million times over!

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Michelle Dapkus is the best loan officer we have ever worked with! Always went above and beyond to help us out and was always able to explain where we were in the process and answer our crazy questions. Her team was amazing as well! This is our second time using VU and Michelle and this experience was even better than our last one! We will only use VU and Michelle for our future lending needs!

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Veterans United provided Elite customer service and stayed in the battle until we won. They got me across the finish line when we hit a snag they were right there to get the train back on the tracks. I would not buy another house with out them!

5 out of 5 Stars
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5 out of 5 Stars
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I don’t have a negative thing to say. My process was absolutely amazing and I am so glad that I chose Veterans United. Thank You all for everything

5 out of 5 Stars
Would Recommend

There great and very patient with you, they will go over and beyond to cater to your needs. I will recommend them to my Veteran friends anytime.

5 out of 5 Stars
Would Recommend

Great experience, everyone was knowledgeable, caring , and fast with processing. Mike and his team were wonderful!

More Reviews

See all 1,414 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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