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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,510

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you are looking to buy a home and want the Best of the Best Financial Specialist, give yourself a huge gift and call Michelle Dapkus! She will do everything possible to make sure you get the best care possible! I promise you, you will be glad you did!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Excellent service all around. Michelle and her staff were easy to work with and very knowledgeable.

5 out of 5 Stars
Would Recommend

Everyone was very friendly and eager to help. Will definitely recommend to any friends and family.

5 out of 5 Stars
Would Recommend

I am grateful to have worked with this team from day one on financing a home. This team worked alongside of me beginning with the pre-approval process all the way through closing and provided very professional communication and guidance along the way. Although the entire process is overwhelming, knowing that there is a dedicated team diligently working on my behalf, dotting i's and crossing t's, is essential in getting through it all. This is that team.

5 out of 5 Stars
Would Recommend

I did not have the credit score during the time of purchasing a home and Veteran United helped me throughout the whole process of getting the score I needed. They were extremely helpful and always contacted me for further assistance/guidance. My family and I are so grateful for Veteran United because they made our dream a reality.

5 out of 5 Stars
Would Recommend

Your choice in Home Loan services is an important one. Veteran's United made our purchase an effortless transaction. I'm certain that your experience with them will be as pleasant.

5 out of 5 Stars
Would Recommend

Working with Jess was great. She really helped my husband and I 100% confident in this home purchase.

5 out of 5 Stars
Would Recommend

Veteran's United Home loans made the home buying process easy!They kept me informed through every step and explained each step in detail.That removed a lot of anxiety for me and kept my first home buying experience fun and exciting!I reccomend Veterans United and will use them again

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Up front and honest! Friendly, and cared about us and our needs. We were not just a file. We couldn't have asked for a better team to assist us. We can't say enough good things about our experience. Highly recommend!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Our reps were so amazing and helpful! I would recommend Jess and Michelle to anyone who was interested in buying a house!

5 out of 5 Stars
Would Recommend

The VU team made our home buying process as seamless and stress free as humanly possible. We greatly appreciate all the hard work.

5 out of 5 Stars
Would Recommend

Michelle Dapkus is an incredible loan officer. She is professional, competent, knowledgeable, and friendly. We are very happy with her and Veterans United. As our third home buying experience, this has bee the easiest and the most friendly.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I've always had a phenomenally awesome experience with the Scott AFB Veterans United office. Presonally, I've refinaced a home loan as well originated a home loan through Mike and his team. This is a phenomenally awesome crew that is accessible, professional and knowledgeable. I would without reseevation, highly recommend Mike and his team. My experience has always been great. From the initial ask for VA spending authorization letter on a Saturday (which by the way, was after duty hours but none the less, Mike quickly provided me a letter so I could view a home I was interested in on short notice)...to attending the closing on a almost 6 month long deal Mike's become a friend and someone I trust. Can't say enough great things about Mike and his team.

4.5 out of 5 Stars
Would Recommend

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See all 1,510 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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