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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,530

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

This Veterans United team was open and honest about all the financial costs and fees associated with home buying. My husband and I were always skeptical about any type of lending organization, but our experience with this VU office positively changed our view. Being a first time home buyer, it really helped to have someone walk us through every step of the process. Jess took the time to explain each page of the loan application and disclosures, and Michelle gave us tips on loan payments. We’re now more educated on home loans. We’re definitely not experts, so it’s comforting to know that we can give VU a call in case we have questions in the future.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I cannot recommend Veterans United highly enough! My husband and I just got our first VA mortgage. It was a much more positive experience than getting our conventional mortgage, let me tell you. I was given Michelle's number by my realtor nearly a year ago, and Michelle answered all my questions before we were sure we wanted to buy a home here - I wasn't even a client yet. From day one, she has helped us with whatever we've needed at the drop of a hat - weekends, evenings, you name it. We have also worked with Jess, who is excellent as well. We loved being able to submit some documents electronically, and they were upfront when anything had to have ink signatures. Closing was quick and easy. Thanks for everything, Veterans United!

5 out of 5 Stars
Would Recommend

This is our second time using Veterans Home Loans. Fantastic experience both times.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United is to be commended on making my loan process smooth and stress free. My loan team was unbelievable in their concern for me and took time to thoroughly answer any and all questions. I highly recommend Veterans United and hope you too have a "dream team".

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

VU was a great experience. From filling out the pre qualification form to closing. Professional, thorough and and very nice staff. I feel like I was at pro at this as easily as they made the process. I would recommend VU to any one.

5 out of 5 Stars
Would Recommend

I have already recommended Veterans United services to my co workers and will continue to share this experience with friends and family!!!!

5 out of 5 Stars
Would Recommend

The mortgage team was awesome!! This was such an easy process. I love that I was able to complete all of my loan paperwork online. The total experience was just amazing. Everyone at Veterans United was friendly and professional. I would highly recommend this company!! GREAT WORK!!!!!!!

5 out of 5 Stars
Would Recommend

If you are a veteran, I would check this group out first if you are trying to buy a new home.

5 out of 5 Stars
Would Recommend

If you’re looking for excellence the team at Veterans United Home Loans outside of Scott Air Force Base is your best bet for your money.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

You are crazy not to use Veterans United! This process was seamless and flawless!! They prioritize you and you literally have no worries with them on your side!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I am very grateful to Veterans United for giving me the opportunity to become a home owner. My younger brother just bought a home about two months ago and suggested I contacted Veterans United to purchase a home and pay less than I was paying for rent, I thought that was impossible,I thought I was too old and I'm simi retired but after talking to Michelle Dapkus and my loan specialist Jess Manfred they walked with me and kept me so well informed I would recommend any one I know to check with Veterans United First before they make a costly mistake and regret it for the next 30 years.I would like to Thank Veterans United and all of there staff because I know there are people that I didn't meet that worked in my behalf. Thank You All for Your Excellent service. Jerry Perkins

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

If you are looking to buy a home and want the Best of the Best Financial Specialist, give yourself a huge gift and call Michelle Dapkus! She will do everything possible to make sure you get the best care possible! I promise you, you will be glad you did!!!

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

Excellent service all around. Michelle and her staff were easy to work with and very knowledgeable.

5 out of 5 Stars
Would Recommend

Everyone was very friendly and eager to help. Will definitely recommend to any friends and family.

5 out of 5 Stars
Would Recommend

I am grateful to have worked with this team from day one on financing a home. This team worked alongside of me beginning with the pre-approval process all the way through closing and provided very professional communication and guidance along the way. Although the entire process is overwhelming, knowing that there is a dedicated team diligently working on my behalf, dotting i's and crossing t's, is essential in getting through it all. This is that team.

5 out of 5 Stars
Would Recommend

I did not have the credit score during the time of purchasing a home and Veteran United helped me throughout the whole process of getting the score I needed. They were extremely helpful and always contacted me for further assistance/guidance. My family and I are so grateful for Veteran United because they made our dream a reality.

5 out of 5 Stars
Would Recommend

Your choice in Home Loan services is an important one. Veteran's United made our purchase an effortless transaction. I'm certain that your experience with them will be as pleasant.

5 out of 5 Stars
Would Recommend

Working with Jess was great. She really helped my husband and I 100% confident in this home purchase.

5 out of 5 Stars
Would Recommend

Veteran's United Home loans made the home buying process easy!They kept me informed through every step and explained each step in detail.That removed a lot of anxiety for me and kept my first home buying experience fun and exciting!I reccomend Veterans United and will use them again

4.5 out of 5 Stars
Would Recommend

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See all 1,530 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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