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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,530

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United is a very professional team that helped us secure our dream home. We would recommend them to everyone!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

When I first heard about Veterans United Home Loan I admittedly was skeptical. I had never heard of the company before and the pushiness from my realitor (at that time) to change lenders made me nervous. I called and had an in-depth long conversation with my lender. Mike (my lender) near Scott Air Force Base, IL was very professional yet personable and extremely knowledgeable. I knew he was someone I could trust. I ended up changing realtor and trusting my gut filling... and now I’m writing this from our new house. The whole team had phenomenal, fast communication with not just myself but also (just as importantly) with each other. We also locked in a great competitive rate on our loan. My (new) realitor also exchanged information with Mike and spoke of how great he was to work with! I just received an American flag wood caving/ plaque in the mail today from VU, which was completely unexpected! Wow! Simply a great experience, could not have gone better. If you’re around Scott Air Force Base contact Mike at VU, you can see first hand what an amazing experience buying a home can be. :) Thanks!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We could not be more pleased.

5 out of 5 Stars
Would Recommend

If you haven't given Veterans United a chance to help you with the next step in your life, then you're cheating yourself out off a great experience. It's a really great team just waiting to make life go right. I got my credit score to go up just while working with the team I had. Results will be different with everyone but how many people will say the team helped to make that happen in someone's life.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I called to inquire about financing a house in Illinois because I am relocating to Scott AFB and Mike was very helpful. He referred me to a local realtor that assisted me with finding a home that I love. I recommend this company because they are really good at what they do. I have so many questions and a member of my team was always there to answer my questions.

5 out of 5 Stars
Would Recommend

Whether you are a first time homebuyer and an experienced; Veterans United with stop at nothing to make sure that you and your family are taken care of and they couldn’t make the process any easier or more smooth. Thank you Veterans United.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We have heard horror stories about home loans and Veterans United made this a very simple process and "almost" stress free. This was our first home purchase ever, and I could not have dreamt up better process, result and team to work with during this .

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5 out of 5 Stars
Would Recommend

Best company I have worked with in my whole life. Honestly the customer service made me feel like a part of their family.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Highly recommend Veterans United, the team we had made the process as smooth as possible. I work 2nd shift so communication was difficult at times for me and they answered any and all questions regardless of what time or day it was. Truly appreciate everything they do and will definetly recommend them.

5 out of 5 Stars
Would Recommend

The veterans united portal was extremely efficient in answering questions and signing documents. Made the process less complicated, and eliminated delays.

5 out of 5 Stars
Would Recommend

Veterans United was very quick with getting everything done. They were on top of all our paperwork. They responded to all our emails and questions in a timely matter. Every person we dealt with was always professional and friendly. We started the paperwork and was closed within 40 days. Wow

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Our overall experience was nothing but smooth and very professional. The staff is very knowledgeable and surely know the real estate lending business, From start to finish the experience was nothing but exceptional, (except for the computer stuff, I'm not very keen on them.

5 out of 5 Stars
Would Recommend

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See all 1,530 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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