The entire team; Michelle Dapkus, Lindsay Doty, Jessica Erb and Michel Bravo were all amazing people to work with during our home buying decision. The team went above and beyond in their approaches in assisting us with gaining a better understanding of the home purchase process from our seemingly silly questions to understanding terms and lingo used. We are grateful to them for their patience and kindness. AAA+++ 10s across the board
Jessica Erb was also excellent. I enjoyed working with her and she also provides very timely communication.This is our third some purchase with Veteran's United. We keep coming back because of the phenomenal customer service and ease of the process. I find the app and VU portal to be very user friendly and time effective. Holly and her team set the bar high for other lenders to compete with. They are true superstars! We have already referred her to several friends looking to buy a house. Great job Holly & Jess!
The entire team was wonderful. They were in constant contact with us every step of the way. We did most of our loan from Guam as we were in the middle of our PCS and no matter what they always responded and were accommodating of our time difference and schedule. This team made the whole process a breeze.
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We had the pleasure of working with Michelle and her team, and we cannot recommend them highly enough. Not only did they provide exceptional service throughout the lending process, but they also went above and beyond by offering invaluable tips about the local area and other useful information! Their dedication and extra effort made the experience as smooth and enjoyable as can be.
