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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,479

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Mike Dapkus and his team made the process easy. Even in the midst of a pandemic, the whole process couldn’t have run any smoother. They listened to my wants and needs and made it happen the first time. Kudos to Mike Dapkus, Diane Thole, and the rest of the team for an outstanding job.

5 out of 5 Stars
Would Recommend

My wife and I truly do love this company. They made us feel like we are their only client! They made our home purchase and our refinance proofed go so smoothly. We will use them again and again and again for any future real estate endeavors we have!

5 out of 5 Stars
Would Recommend

We were bombarded with refi offers, but we decided to go back to our local VU office after our mortgage was transferred to another company.

5 out of 5 Stars
Would Recommend

Appreciate the specialization with veterans and their unique benefits. Solid organization!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Mike showed great attention to detail and customer satisfaction was viewed as a priority.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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Michelle and her team at the Scott AFB office of VU made my home loan process feel easy and stress free! Having had so many of our clients chose to work with the Dapkus Team in the past, made them my only choice for my own personal home purchase! Michelle took the time to educate me on loan options during the early stages of my home search and to help me decide which loan type would best fit my goals. She answered all my questions and provided support all along the way. Because of all the time she took and her expertise as a loan officer, I had a great experience during my home loan process. Once under contract I had the pleasure of working with the rest of the team, Holly was a pleasure, she quickly got my file up and running and taught me how to send documentation in and showed great care! Diane was amazing to work with, she always communicated promptly and with all the details I needed, going above and beyond to get things done for me! She and Holly were a huge part of making the whole process stress free from start to finish. I thought the tools they used to communicate and share information were great and easy to use, and appreciated the personal touch of calls and text to follow up when needed. The whole process felt very personal and efficient! Thank you Dapkus team, Diane, Holly, Ashton and everyone else on the closing and underwriting teams for making this process as stress free as possible!

4.5 out of 5 Stars
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5 out of 5 Stars
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Outstanding service by the team at Veterans United. I would highly recommend you reach out to them for your home buying needs. Even with offices closed and social distancing in place, these guys made this a simple, easy to understand and stress free process!

4 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Whether you’re a first time homebuyer or just refinancing, Veterans United is the best lender to work with. I just used them for the purchase of our second home and won’t use anyone else.

5 out of 5 Stars
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5 out of 5 Stars
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Simply a delight to finance with this team!

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See all 1,479 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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