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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,661 reviews
786 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,661 unfiltered reviews

Starting on Page 159 of 15,189. Return to Page 1

5 out of 5 Stars

My team was efficient and detailed. Prompt to respond and very thorough.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars

I felt very supported through every step of the process and that’s super important as a first time homebuyer.

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Very good work

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Photo submission from Garrett M.

The whole Veterans United team was very helpful, polite, and motivated. They were very proactive in reaching out and answering questions, they definitely made me feel more confident about the home buying process! I thought buying a house was going to be one big, constant headache; but working with you guys made it so easy and now I have a house! Thank you!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Joshua Hughes

Loan Officer: Joshua Hughes

NMLS# 2633802

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars

We worked with Liz Tilley and Brenda Kelly. They are an amazing team, we hit a lot of obstacles during this process and they were there every step of the way.

headshot image of Elizabeth Tilley

Loan Officer: Elizabeth Tilley

NMLS# 2241957

4 out of 5 Stars

Very good professional friendly staff. Good Communication with texts emails and phone calls. Was always there to listening to my concerns and any questions I may have had. And answered any concerns and questions in a timely manner.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

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5 out of 5 Stars

I was very nervous the team told me what I needed to do every step of the way it went so smooth.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Super easy

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Working with Jake and Rachael was an absolute pleasure during our home buying process. Both were punctual with communication and kept us informed through the entire process. 10/10 recommend.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Photo submission from Eric A.

Every step of the way there was friendly, helpful assistance. This was the 4th home I've purchased in my life and it was never this good. The market is a crazy seller's market right now and the support was amazing in getting to the finish line. I hope I never move again, but if I do I'll be back.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Malachi is incredible! Bae’s wonderfulness is contagious! Jake’s attention to detail and drive is commendable. Thank you for the quick 30 day close!

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

Thank you Samantha and team for the Echevarria family. Easiest, smoothest and most professional team ever. We appreciate your team for all you have done!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars

Very helpful throughout the process. Approaching/on closing date, seemed to be waiting on certain documents that should've been taken care of in a timelier manner. Overall, very helpful and made the process easy. I will definitely use Veterans United again.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

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5 out of 5 Stars

Outstanding work ethic and very trustworthy towards their clients. I highly recommend their services.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

The team was amazing it was my first home I bought and they made it so easy

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

Excellent customer service and extremely efficient. I would give them higher than a 10 if I could.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Veterans United made home buying less stressful and so simple for me!

headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars

Professional, fast, excellent customer service, website is easy to navigate.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Photo submission from David P.

Very professional. Information was pushed to me vice me asking all the time for info or what to do next. Very helpful answering questions and explaining the many different processes and why things are done a certain way. Great job.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Very nice staff. Easy to use.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars

Overall, my experience with buying a home through Veterans United was great! As a first time home buyer I felt at ease through the processes and steps and I even got a great APR to start!My one and only gripe would be that during some of the home buying processes, I had to reach out a few times while we were waiting on certain paperwork to go through and I wish I could of had an update without asking for it. Communication to the fullest would remedy that! Otherwise, great experience overall!

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

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