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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,502

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United was with us from step 1. No matter what we were dealing with, they were there to support our home buying experience.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I appreciate and will never forget the kindness extended to me in regards to the death of my brother during the refinance process. Thank you. I'm a customer for life.

5 out of 5 Stars
Would Recommend

Would use again definitely. Provided a very nice special gift to us for using them.

5 out of 5 Stars
Would Recommend

My home buying experience was quick and painless. I wish I can say it was made easier due to the pandemic but it was definitely the amazing work done by the VU team. The process was smooth from the pre-approval to closing, thank you VU!

5 out of 5 Stars
Would Recommend

Professional, friendly people that really know what they are doing. Customer service was outstanding, which is very rare these days. Mike lived up to his stellar reputation in the real estate world. Mike, Jessica, et al., were a pleasure to work with and stayed on top of everything. It was a real pleasure working with them. I had heard that Mike and Veteran's United were the BEST in the MidWest, and they certainly proved that to me!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I received the most awesome service from the professionals I worked with. Greatly recommend to any VA Homebuyer.

5 out of 5 Stars
Would Recommend

Don’t waste your time with any other mortgage team if you’re a veteran…..end of story!!!

5 out of 5 Stars
Would Recommend

Mike led his team and ensured the whole process overall went smoothly and everyone was knowledgeable and kept things as pain free as possible. There was a noticeable difference between my previous negative experience with the USAA loan office. I’m glad my friend recommended me to Veteran’s United and Mike, and his team!

5 out of 5 Stars
Would Recommend

The process was not very long and contrary to any of the negative things people are out there saying. VU has successfully served my family and I as well many many other Veterance. Veterance United made my dream of becoming a home owner come true. I will always recommend VU to any Vet that's looking to break the chains to leasing to become a home owner.

5 out of 5 Stars
Would Recommend

The team did an outstanding job in helping us to secure our forever home! They made sure we were always updated through the process and that all our questions were answered. Most of all I felt like I was dealing with a friend, and not a lender. 10 out of 10 would recommend!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The customer service at Veterans United is top notch. They care about you and make sure that any questions that you have get answered and that all of your needs as a home buyer are met. They really do make you feel like family, I love VU!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

There was a a few contacts and hard to remember all the representatives at the beginning

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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I'm glad I chose Veterans United for my home loan instead of a civilian lending company. They were very knowledgeable in the ways of the VA home loan process.

5 out of 5 Stars
Would Recommend

I would highly recommend Mike and his team as they are thorough and do a great job! You won't be disappointed.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This was one of the best experiences I’ve had in such a while and for them I’m grateful my family is grateful thank you all so much!

More Reviews

See all 1,502 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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