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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,479

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I felt like my loan team went out of their way to respond to all of my questions, the checklist and the communication of the team made buying a home easy!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The are very friendly and they help you with everything.

5 out of 5 Stars
Would Recommend

We are beyond grateful for the support and love shown by the Veterans United Family!

5 out of 5 Stars
Would Recommend

No questions I will recommend this team to all my friends and family if they are looking at buying a home. From start to finish all they want to do is help you get the home of your dreams with out the nightmares of the process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Mike and his team could not have been more supportive or knowledgeable. Outstanding experience. Would recommend to anyone.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United was with us from step 1. No matter what we were dealing with, they were there to support our home buying experience.

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I appreciate and will never forget the kindness extended to me in regards to the death of my brother during the refinance process. Thank you. I'm a customer for life.

5 out of 5 Stars
Would Recommend

Would use again definitely. Provided a very nice special gift to us for using them.

5 out of 5 Stars
Would Recommend

My home buying experience was quick and painless. I wish I can say it was made easier due to the pandemic but it was definitely the amazing work done by the VU team. The process was smooth from the pre-approval to closing, thank you VU!

5 out of 5 Stars
Would Recommend

Professional, friendly people that really know what they are doing. Customer service was outstanding, which is very rare these days. Mike lived up to his stellar reputation in the real estate world. Mike, Jessica, et al., were a pleasure to work with and stayed on top of everything. It was a real pleasure working with them. I had heard that Mike and Veteran's United were the BEST in the MidWest, and they certainly proved that to me!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I received the most awesome service from the professionals I worked with. Greatly recommend to any VA Homebuyer.

5 out of 5 Stars
Would Recommend

Don’t waste your time with any other mortgage team if you’re a veteran…..end of story!!!

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5 out of 5 Stars
Would Recommend

Mike led his team and ensured the whole process overall went smoothly and everyone was knowledgeable and kept things as pain free as possible. There was a noticeable difference between my previous negative experience with the USAA loan office. I’m glad my friend recommended me to Veteran’s United and Mike, and his team!

5 out of 5 Stars
Would Recommend

The process was not very long and contrary to any of the negative things people are out there saying. VU has successfully served my family and I as well many many other Veterance. Veterance United made my dream of becoming a home owner come true. I will always recommend VU to any Vet that's looking to break the chains to leasing to become a home owner.

5 out of 5 Stars
Would Recommend

The team did an outstanding job in helping us to secure our forever home! They made sure we were always updated through the process and that all our questions were answered. Most of all I felt like I was dealing with a friend, and not a lender. 10 out of 10 would recommend!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The customer service at Veterans United is top notch. They care about you and make sure that any questions that you have get answered and that all of your needs as a home buyer are met. They really do make you feel like family, I love VU!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,479 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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