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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,487

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,487 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Gina Hillesheim

Loan Officer: Gina Hillesheim

NMLS# 2152622

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Would also like to recognize one of his staff--Jessica Erb. We worked closely with her throughout the process and she was also very professional and extremely helpful on questions I had--she kept the process moving forward and beat timeline requested for the refinancing!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

I felt like my loan team went out of their way to respond to all of my questions, the checklist and the communication of the team made buying a home easy!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The are very friendly and they help you with everything.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

We are beyond grateful for the support and love shown by the Veterans United Family!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

No questions I will recommend this team to all my friends and family if they are looking at buying a home. From start to finish all they want to do is help you get the home of your dreams with out the nightmares of the process.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Mike and his team could not have been more supportive or knowledgeable. Outstanding experience. Would recommend to anyone.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Gina Hillesheim

Loan Officer: Gina Hillesheim

NMLS# 2152622

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Veterans United was with us from step 1. No matter what we were dealing with, they were there to support our home buying experience.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

4 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I appreciate and will never forget the kindness extended to me in regards to the death of my brother during the refinance process. Thank you. I'm a customer for life.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

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5 out of 5 Stars
Would Recommend

Would use again definitely. Provided a very nice special gift to us for using them.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

My home buying experience was quick and painless. I wish I can say it was made easier due to the pandemic but it was definitely the amazing work done by the VU team. The process was smooth from the pre-approval to closing, thank you VU!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Professional, friendly people that really know what they are doing. Customer service was outstanding, which is very rare these days. Mike lived up to his stellar reputation in the real estate world. Mike, Jessica, et al., were a pleasure to work with and stayed on top of everything. It was a real pleasure working with them. I had heard that Mike and Veteran's United were the BEST in the MidWest, and they certainly proved that to me!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Keep up the amazing work!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I received the most awesome service from the professionals I worked with. Greatly recommend to any VA Homebuyer.

headshot image of Gina Hillesheim

Loan Officer: Gina Hillesheim

NMLS# 2152622

5 out of 5 Stars
Would Recommend

Don’t waste your time with any other mortgage team if you’re a veteran…..end of story!!!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Mike led his team and ensured the whole process overall went smoothly and everyone was knowledgeable and kept things as pain free as possible. There was a noticeable difference between my previous negative experience with the USAA loan office. I’m glad my friend recommended me to Veteran’s United and Mike, and his team!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

More Reviews

See all 1,487 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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