Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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My Overall experience was very good. I appreciate the constant communication and friendliness of the team.
All personnel was very attentive and responsive.
Easy, painless, and they made taking out a huge loan a little less scary.
I have already recommended you to a few veterans I know.
It started out rough. I was assigned to an office in Missouri after I had made an internet inquiry. Why did that happen when there was a local office in Shiloh, IL?
The entire process and the team at the Scott AFB Veterans United office are so far above every other loan company/organization I contacted while looking for a home loan it's obvious they've set the bar likely as high as it can go.
Very professional and knowledgeable staff. Jamie Hollenkamp was particularly helpful with getting through the process both quickly and smoothly. Ms. Reese was very helpful at the closing.
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Check My Eligibility
The folks here knew my situation that I needed to close quickly. Wow!! They were amazing. Closed in about 3 weeks. They cared about my situation and did everything they could do to help.
The whole staff made the whole process amazing and easy!
When we started the mortgage process, we were still at our old duty station. Email was the primary means for the majority of the loan process. Your team was quick to respond to any questions and gave us weekly updates. First Class Service.
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Experience first-hand why 1,340 homeowners give us a perfect score!
Check My Eligibility
They were great to work with. They walked us through the whole process and were available to answer all our questions. Great job.
Lisa Riess during my first-time buyer process was very professional and caring. Every effort was made to ensure my family had the best rates the VA could provided.
I had many questions. All were answered with detail and as quickly as possible. Dealing with the team in person was a big part of what I was looking for. They delivered as I had hoped and expected in person.
Outstanding service. Treated us like family and not another number or just a client. Top notch service with a hometown touch. The best experience we could've hoped for with a touch of class.
