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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,493

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 1,493 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend

Calls were not always returned in a timely manner.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

VU made this an incredibly easy and understanding process.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

3.5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Very professional. Kept us in the loop through the entire process and sent paperwork for additional information about loans.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Veterans United worked with us every step of the way to make sure we understood what was going on with our loan and to get us the best deal possible.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

It was overall a wonderful experience for a first time home buyer. Everyone was incredibly helpful and walked me through each step where I did not feel a lot of pressure. I jut can't thank you all enough!

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Fast, friendly, and very professional

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

Everyone from start to finish was amazing. No question went unanswered and many were answered more than once. Lisa and Jamie were the best

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

4 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

4.5 out of 5 Stars
Would Recommend

All personnel was very attentive and responsive.

headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

Easy, painless, and they made taking out a huge loan a little less scary.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I have already recommended you to a few veterans I know.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

It started out rough. I was assigned to an office in Missouri after I had made an internet inquiry. Why did that happen when there was a local office in Shiloh, IL?

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The entire process and the team at the Scott AFB Veterans United office are so far above every other loan company/organization I contacted while looking for a home loan it's obvious they've set the bar likely as high as it can go.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Very professional and knowledgeable staff. Jamie Hollenkamp was particularly helpful with getting through the process both quickly and smoothly. Ms. Reese was very helpful at the closing.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The folks here knew my situation that I needed to close quickly. Wow!! They were amazing. Closed in about 3 weeks. They cared about my situation and did everything they could do to help.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

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5 out of 5 Stars
Would Recommend

The whole staff made the whole process amazing and easy!

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

When we started the mortgage process, we were still at our old duty station. Email was the primary means for the majority of the loan process. Your team was quick to respond to any questions and gave us weekly updates. First Class Service.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Nathan Groves

Loan Officer: Nathan Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

More Reviews

See all 1,493 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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