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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,480

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

All personnel was very attentive and responsive.

5 out of 5 Stars
Would Recommend

Easy, painless, and they made taking out a huge loan a little less scary.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I have already recommended you to a few veterans I know.

5 out of 5 Stars
Would Recommend

It started out rough. I was assigned to an office in Missouri after I had made an internet inquiry. Why did that happen when there was a local office in Shiloh, IL?

5 out of 5 Stars
Would Recommend

The entire process and the team at the Scott AFB Veterans United office are so far above every other loan company/organization I contacted while looking for a home loan it's obvious they've set the bar likely as high as it can go.

5 out of 5 Stars
Would Recommend

Very professional and knowledgeable staff. Jamie Hollenkamp was particularly helpful with getting through the process both quickly and smoothly. Ms. Reese was very helpful at the closing.

5 out of 5 Stars
Would Recommend

The folks here knew my situation that I needed to close quickly. Wow!! They were amazing. Closed in about 3 weeks. They cared about my situation and did everything they could do to help.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The whole staff made the whole process amazing and easy!

5 out of 5 Stars
Would Recommend

When we started the mortgage process, we were still at our old duty station. Email was the primary means for the majority of the loan process. Your team was quick to respond to any questions and gave us weekly updates. First Class Service.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They were great to work with. They walked us through the whole process and were available to answer all our questions. Great job.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

Lisa Riess during my first-time buyer process was very professional and caring. Every effort was made to ensure my family had the best rates the VA could provided.

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Outstanding service. Treated us like family and not another number or just a client. Top notch service with a hometown touch. The best experience we could've hoped for with a touch of class.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very Easy to work with very willing to help get where needed to be so we could get it done. Lisa Reiss & Scott WERE SIMPLY AMAZING!!!!!!!!!!!!!!! We wouldnt be in our house now if it wasnt for their patience, diligence, compassion, and skill.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Working with Mike and Michelle Dapkus was a true pleasure.

More Reviews

See all 1,480 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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