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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,480

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend

Everyone I worked with at veterans United was very professional and helpful.

5 out of 5 Stars
Would Recommend

I found the entire team to be friendly and committed to helping me achieve my goal of home ownership. They provided me with all the information and guidance I needed in a very professional yet personable manner. I would highly recommend them to my family and friends!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I received excellent service through out my home buying experience. The team at Scott Air Base were prompt courteous and totally responsive. I would recommend that all veterans run to see Mike Dapkus at Scott Air Base.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Extremely helpful and answered all of my questiobs quickly and professionally.

5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
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5 out of 5 Stars
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3.5 out of 5 Stars
Would Recommend

Too many hoops to jump through. Some bordering on ridiculous. Not accepting a certain appraisal because he's not on "the list"?

5 out of 5 Stars
Would Recommend

The entire process of buying our new home was great. Michelle and her team were very informative through the whole process and made you feel like you were part of their family. I would not hesitate to use them in the future and also will be recommending to everyone i know. Thanks for everything!!!( Special shout out to Jess Manfried) Thanks for hanging in there with me.

5 out of 5 Stars
Would Recommend

Easiest purchase I every made

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Amazing group of people We purchased a home “for sale by owner” and everyone involved went above and beyond. Answering questions from both parties buyer and seller. I did not know what to expect because this was our first home but they treated us with the most respect and where so helpful.

5 out of 5 Stars
Would Recommend

Michelle and her team were wonderful. Michelle met with my me and my husband after the office had closed to go over all the initial info so we could understand it all better and made us feel so comfortable and confident with our decision. Our whole home buying process was so smooth and that was in part due to Michelle and her team.

5 out of 5 Stars
Would Recommend

Mike Dapkus and his team were fantastic. They were always approachable if I had questions to ask and 9/10 times they answered my question before I was able to ask it showing their knowledge and great customer service.

5 out of 5 Stars
Would Recommend

The Veterans United Team near Scott AFB were absolutely amazing. They were patient with us as we called and asked questions. They were very helpful and always provided clear directions for us every single step of the way through purchasing our first home.

5 out of 5 Stars
Would Recommend

Thank you to JESS MANFREDI, WHO'S HELP WAS AMAZING. Never worried about anything she always knew the answer to our questions and she was always there I didn't have to leave messages and wait for days to hear from her.

5 out of 5 Stars
Would Recommend

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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process went smoothly and my loan officer was available anytime I had questions.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The process was very easy and quick and everyone was very helpful

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,480 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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