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Scott Air Force Base, IL Reviews

Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,642 reviews
610 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,642 unfiltered reviews

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5 out of 5 Stars

After a rocky start to securing financing for our new home, Michelle Dapkus swooped in and saved the day. I could not be more appreciate of her efforts and knowledge of the business. I would also like to mention her assistant Diana Thole. She went above and beyond to make sure the closing happened on time with no surprises. Those who have purchased a house previously can appreciate how tough a task this can be. I would highly recommend anyone who needs a true professional in the mortgage arena to reach out to Michelle and her team. She has a customer for life with the Cooper’s

5 out of 5 Stars

What we thought would be a stressful experience ended up being extremely enjoyable. Mike and the rest of the team at VU are absolute professionals. They welcomed us with open arms from the minute we walked into the office. We really appreciated the openness of the staff and the guided mentorship through the process from each and everyone. Lastly, their rates and closing time seem unbeatable. We were blessed to have met all of them (Calle, Diane and Ashton).

5 out of 5 Stars
Photo submission from Robert G.

Outstanding service from Mike, Cally and Diane! We could not have done it without you and will be eternally grateful!

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Michelle's team was so on top of things that often I knew things before my real estate agent did! Give those people a raise and my family's warmest thanks!

4 out of 5 Stars

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3.5 out of 5 Stars
3.5 out of 5 Stars

Again, the preapprove process was great, underwriting at times was nerve-wracking and tough.

4.5 out of 5 Stars
5 out of 5 Stars

Great customer service,thanks for the help.

5 out of 5 Stars
5 out of 5 Stars
Photo submission from Brett L.

Great company, very helpful, and made the home buying process soo easy and stress free!

5 out of 5 Stars
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5 out of 5 Stars

If you live in the St. LOUIS area or on the Illinois side and are a Veteran. Get in touch with Mike Dapkus. Best experience I have ever had buying a house

5 out of 5 Stars

My experience with Veterans United was AWESOME!!!! Mike Dapkus, Loan Officer; Cally Matthews, Loan Specialist, and Diane Thole, Transaction Coordinator provided exceptional customer service! They were extremely knowledgable, professional and most of all they were outstanding when it came to walking my wife and me through the process! They even came to the closing appointment and brought gifts! How cool is that!!! They did not treat us like customers, they treated us like family! I highly recommend using VU!Napoleon and Tina

4.5 out of 5 Stars

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Experience first-hand why 1,349 homeowners give us a perfect score!

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4.5 out of 5 Stars
5 out of 5 Stars

A good company to work with. I was very satisfied through out my experience. Professional all the way.

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