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Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,635 reviews
333 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,635 unfiltered reviews

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5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Michelle's team was so on top of things that often I knew things before my real estate agent did! Give those people a raise and my family's warmest thanks!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

4 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

3.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

3.5 out of 5 Stars

Again, the preapprove process was great, underwriting at times was nerve-wracking and tough.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Great customer service,thanks for the help.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Photo submission from Brett L.

Great company, very helpful, and made the home buying process soo easy and stress free!

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

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Experience first-hand why 1,342 homeowners give us a perfect score!

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4.5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

If you live in the St. LOUIS area or on the Illinois side and are a Veteran. Get in touch with Mike Dapkus. Best experience I have ever had buying a house

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

My experience with Veterans United was AWESOME!!!! Mike Dapkus, Loan Officer; Cally Matthews, Loan Specialist, and Diane Thole, Transaction Coordinator provided exceptional customer service! They were extremely knowledgable, professional and most of all they were outstanding when it came to walking my wife and me through the process! They even came to the closing appointment and brought gifts! How cool is that!!! They did not treat us like customers, they treated us like family! I highly recommend using VU!Napoleon and Tina

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

A good company to work with. I was very satisfied through out my experience. Professional all the way.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

Ready to see for yourself?

Experience first-hand why 1,342 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Shannon Wills

Loan Officer: Shannon Wills

NMLS# 400691

5 out of 5 Stars

Diane T. and Michelle D. were pro-active and totally professional. Made the loan process easy and painless. Was a pleasure working with both. Steve & Sue J.

headshot image of Michelle Dapkus

Loan Officer: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

Veterans United made the home loan process so simple from start to finish. If I had any questions I could contact the team by email, text or phone call and would always receive a prompt answer.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

There was a few bumps in the road but none were the fault of Veteran United.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

5 out of 5 Stars

Although there is "a lot" of paperwork...the Veterans United team did an awesome job breaking it down so that my family could understand what we were signing and made recommendations where we needed to do a little research before taking actions.

headshot image of Mike Dapkus

Loan Officer: Mike Dapkus

NMLS# 278249

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See all 1,635 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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