Everything ran like clockwork. Questions answered in a timely manner.
Carma has always had our back, from the moment we first started the buying process last year, through closing, and the refinance to a better rate and lower payment a year later. The whole team over at Veterans United has been great. These folks actually help veterans, not just pay lip service like, Thank you for your service. Much appreciated in a world of platitudes, to see an organization actually use their actions to show that appreciation by helping Veterans and their families find quality, affordable homes and not just that, but sticking with them to make sure they get the best rates and payment options available.
Aaron, Anna, and team did an amazing job working with us and kept us informed of what was happening through every step and we're very responsive whenever we had questions!
Absolutely amazing job by everyone! I can not complain about a single thing. Everything was smooth with no major hiccups. I will forever be grateful for the team and their knowledge and willingness to answer all of my questions.
The team that was put together to help us was fantastic. Offer to close 32 days
A very helpful and professional staff. Brian and Bailey were amazing, they both made home buying a breeze. There were difficulties along the way but with their oversight the process was not hampered at all. My wife and I very much appreciate their efforts. Well done!
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Our team at Veterans United made purchasing our first home smooth and straightforward! The support, communication, and customer service exceeded our expectations! Thank you Veterans United!!
Absolutely awesome job, set me up perfectly! I couldn’t thank each and every member who helped enough!
The entire team was focused and understood their role coupled with professionalism throughout.You don't see that type of customer service and attention to detail in today's world.I am extremely impressed with VU and will definitely use their services again.Best,Steve Coulter
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Clay and Codi were so great throughout the entire process. We are first time homeowners and they made this experience a lot less stressful. I would highly recommend Veterans United!!!
Corey, Missy, Travis, and the rest of the team did an amazing job through the entire loan and moving process. They were always quick with answers and made the entire home buying process as stress free as possible. They also were incredibly helpful with getting all the ancillary things like insurance, security, utilities, ect setup. I would whole heartedly recommend them to an veteran looking to purchase a house!
Melissa was very personable and helpful. Was a pleasure to talk with. I didn't understand a lot of the process and she was able to walk me thru it all!
OK, so, I have always preferred renting for the convenience, but then about a year ago I was somehow inspired to buy a home, if I could find the right now. I h ad stumbled onto VU and had contacted them with my interest in doing a VA loan, which would be my first. My best friend "sister" and I spent months trying to find one close to her house, (My mom has dementia and I am her caregiver and my friend and her family have helped me care for her and she has become part of their family) Unfortunately, they were all high priced and still a bit away distance-wise, so we kind of tabled it for another time. For anyone who doesn't think prayer works, they might want to recheck that! A mutual friend of ours owned a house literally across the street, and one day she told us that she and her husband were going to move back to TX and they decided to finally sell the house. Once my friend told her about me wanting it, she didn't even list it, instead doing a FSBO, which took out the middle man. I contacted Alec and crew to tell him I had finally found a house and he was so excited for me! He literally took care of everything and brought in Elizabeth and Blake to hold my hand through the process, which took less than a month! When they said they were going to do something, they did it and with high quality caring. They found a title company locally that also was awesome with very helpful and attentive people. They even had gotten a beautiful sign made for my craft room! It was one of the very few times in my life that I have done business with an organization/company where it was obvious these people had answered a calling to do this and genuinely loved it. They are an example of what customer care (aka service) is supposed to be like. I've been an RN for over 30 years, and a psychotherapist for over 7 years, so I know first hand the importance of making sure my clients feel taken care of. I have their phone numbers starred in my contact list, and whenever I meet a fellow Veteran wanting to purchase, Veterans United will be THE first company, and they will be the first names I give out. Somebody, please give these folks a raise, or at least a nice Christmas bonus!
Thanks for everything and Merry Christmas!
Dr. Karen Wall
MAJ (Retired) Army Nurse Corps
Dean has realy been there for my family and I the whole process. Our circumstances made our first time buying a home lengthy and difficult but dean has realy turned things around an moved mountians for us. Thank you guys for pulling through for us an making things so much easier.we couldn't be happier with our first home an now our family can continue to grow!
My entire team from the VU (and it was a team) made me feel like I was their only priority throughout the entire process. They were friendly, helpful, and courteous.
Joseph Sepulveda was amazing every step of the way in refinancing my home. He had my trust from day one as he proved to be readily available, answered all my questions instantly and constantly communicated with me about every step of the process. He consistently offered input and ultimately helped me reach my goal on my forever home. I am very confident that he and his team will render the same assistance to everyone they encounter. The help I received is life changing and I am so happy I made the choice of going with Veteran’s United.
