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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,492

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4 out of 5 Stars
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The O’Fallon SAFB team is awesome. I would recommend them over and over again.

5 out of 5 Stars
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5 out of 5 Stars
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After a rocky start to securing financing for our new home, Michelle Dapkus swooped in and saved the day. I could not be more appreciate of her efforts and knowledge of the business. I would also like to mention her assistant Diana Thole. She went above and beyond to make sure the closing happened on time with no surprises. Those who have purchased a house previously can appreciate how tough a task this can be. I would highly recommend anyone who needs a true professional in the mortgage arena to reach out to Michelle and her team. She has a customer for life with the Cooper’s

5 out of 5 Stars
Would Recommend

What we thought would be a stressful experience ended up being extremely enjoyable. Mike and the rest of the team at VU are absolute professionals. They welcomed us with open arms from the minute we walked into the office. We really appreciated the openness of the staff and the guided mentorship through the process from each and everyone. Lastly, their rates and closing time seem unbeatable. We were blessed to have met all of them (Calle, Diane and Ashton).

5 out of 5 Stars
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Photo submission from Robert G.

Outstanding service from Mike, Cally and Diane! We could not have done it without you and will be eternally grateful!

5 out of 5 Stars
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Michelle's team was so on top of things that often I knew things before my real estate agent did! Give those people a raise and my family's warmest thanks!

4 out of 5 Stars
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3.5 out of 5 Stars
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3.5 out of 5 Stars
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Again, the preapprove process was great, underwriting at times was nerve-wracking and tough.

5 out of 5 Stars
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Great customer service,thanks for the help.

5 out of 5 Stars
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5 out of 5 Stars
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Photo submission from Brett L.

Great company, very helpful, and made the home buying process soo easy and stress free!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

If you live in the St. LOUIS area or on the Illinois side and are a Veteran. Get in touch with Mike Dapkus. Best experience I have ever had buying a house

5 out of 5 Stars
Would Recommend

My experience with Veterans United was AWESOME!!!! Mike Dapkus, Loan Officer; Cally Matthews, Loan Specialist, and Diane Thole, Transaction Coordinator provided exceptional customer service! They were extremely knowledgable, professional and most of all they were outstanding when it came to walking my wife and me through the process! They even came to the closing appointment and brought gifts! How cool is that!!! They did not treat us like customers, they treated us like family! I highly recommend using VU!Napoleon and Tina

4.5 out of 5 Stars
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5 out of 5 Stars
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A good company to work with. I was very satisfied through out my experience. Professional all the way.

5 out of 5 Stars
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More Reviews

See all 1,492 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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