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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,479

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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Michelle's team was so on top of things that often I knew things before my real estate agent did! Give those people a raise and my family's warmest thanks!

4 out of 5 Stars
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3.5 out of 5 Stars
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3.5 out of 5 Stars
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Again, the preapprove process was great, underwriting at times was nerve-wracking and tough.

5 out of 5 Stars
Would Recommend

Great customer service,thanks for the help.

5 out of 5 Stars
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5 out of 5 Stars
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Photo submission from Brett L.

Great company, very helpful, and made the home buying process soo easy and stress free!

5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
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If you live in the St. LOUIS area or on the Illinois side and are a Veteran. Get in touch with Mike Dapkus. Best experience I have ever had buying a house

5 out of 5 Stars
Would Recommend

My experience with Veterans United was AWESOME!!!! Mike Dapkus, Loan Officer; Cally Matthews, Loan Specialist, and Diane Thole, Transaction Coordinator provided exceptional customer service! They were extremely knowledgable, professional and most of all they were outstanding when it came to walking my wife and me through the process! They even came to the closing appointment and brought gifts! How cool is that!!! They did not treat us like customers, they treated us like family! I highly recommend using VU!Napoleon and Tina

4.5 out of 5 Stars
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5 out of 5 Stars
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A good company to work with. I was very satisfied through out my experience. Professional all the way.

5 out of 5 Stars
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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Diane T. and Michelle D. were pro-active and totally professional. Made the loan process easy and painless. Was a pleasure working with both. Steve & Sue J.

5 out of 5 Stars
Would Recommend

There was a few bumps in the road but none were the fault of Veteran United.

5 out of 5 Stars
Would Recommend

Veterans United made the home loan process so simple from start to finish. If I had any questions I could contact the team by email, text or phone call and would always receive a prompt answer.

5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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More Reviews

See all 1,479 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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