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Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,632 reviews
645 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,632 unfiltered reviews

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4 out of 5 Stars

Your employee Jamie Hollenkamp is the reason I went with you guys. You need to give her a pat on the back she is great !!!!

5 out of 5 Stars

Mike Dapkus and his staff were very patient and explained the various options available to us. I appreciated the time and the check-ins. We had two deals fall through and they stuck by us through all the ups and downs.

5 out of 5 Stars
5 out of 5 Stars

Mike and his staff were friendly and easy to work with being I did not get to meet Mike till the closing day due to my busy schedule.

5 out of 5 Stars
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4.5 out of 5 Stars
5 out of 5 Stars

Great experience, very friendly staff that was honest and upfront about all of my options for the loan. Was never pressured at all and able to process my loan as I wanted to.

4 out of 5 Stars
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5 out of 5 Stars

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4.5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Veterans United was very helpful in my home loan process.

4.5 out of 5 Stars
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5 out of 5 Stars

Thanks to Mike and his team we were able to fight through tons of "lender red tape." They went the extra mile on this one! Quality service from professional people.....thanks again!

4 out of 5 Stars

The biggest problem I had with the process was not getting the final number I needed for closing until after my closing appt had already started. Given the fact I bank with USAA and do not have physical bank to go to made it very stressful.

5 out of 5 Stars
4.5 out of 5 Stars

Everyone was nice and accommodating!

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Experience first-hand why 1,340 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars
4.5 out of 5 Stars

They were very accomodating and really helped to make this transition easily. This is very important to me since I'm a first time home buyer and was anxious about the process.

5 out of 5 Stars
4.5 out of 5 Stars
5 out of 5 Stars

This was my first home purchase and my experience was very positive. I knew Lisa from a previous experience and she was as sweet and professional this time as she was 18 years ago, when my ex-husband bought his home. Jamie was great also!

4 out of 5 Stars
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