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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,480

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 1,480 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone we worked with at VU was so helpful and responsive, they answered all our questions and made us feel so comfortable as first time home buyers!

4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United Home Loans was helpful in providing me funding for my new home. They helped me close fast and easy.

5 out of 5 Stars
Would Recommend

Mrs. Lisa Reiss and Jamie Hollenkamp were overly helpful and friendly throughout the process. We went in with first home buyer's jitters but were quickly put to ease with the great hospitality showed by the Scott AFB branch Veterans United.

3 out of 5 Stars

Once I was transferred to Jamie Hollenkamp the communication stopped. I tried to call her several times and she never returned calls.

5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
3.5 out of 5 Stars
Would Recommend

I would recommend but with some caution as contact was made with sellers.

5 out of 5 Stars
Would Recommend

Everyone was super nice and very helpful.

5 out of 5 Stars
Would Recommend

Good job of getting all the required paperwork together on time and keeping all partys jnvolved on task to make closeing on time

2 out of 5 Stars
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Mike is a true professional and did everything to make sure that I was able to purchase my house

5 out of 5 Stars
Would Recommend

Mike was excellent in managing every aspect of our loan process. I would not hesitate to call Veterans United with future loans. Thank you so much.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Very responsive to guestions and resonded in a timely manner.

5 out of 5 Stars
Would Recommend

Veterans United Home Loans did an outstanding job helping us receive our home loan. They were very helpful and thorough throughout the entire process.

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4 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend
4 out of 5 Stars
Would Recommend

The communication between us and VA Loans was great up until a month before we closed. Also our point of contact changed. She did not appear to be as knowledgeable as our original POC or personable.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,480 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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