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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,480

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I hope the company can speed its pre approved time line up a bit. Get cought up with the rest of the world. At times it felt like vets was trying to just trust us then give us the letter. Every transaction comes with a risk. Thank you.

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Veterans United has an excellent team that has gone above and beyond what most others could ever hope of providing with service. You will be hard pressed to find another location that puts so much effort into making things happen on closing a house. I will not go anywhere else in the future, as this team has taken care of me to the fullest extent. Could not recommend highly enough, absolutely bullet-proof work ethic for ALL employees at this location. Buying a house is a big personal transaction, and they've made the whole process incredibly smooth. Make the call and stop in - you won't be disappointed.

5 out of 5 Stars
Would Recommend

Lisa was extremely knowledgeable, she was respectful and pleasant to work with. Lisa made the process very simple. She was very quick to get back to us with any questions or concerns we had. Lisa was so amazing to work with.

5 out of 5 Stars
Would Recommend

I would recommend veterans united to any veteran looking to buy a home. Veterans United doesn't pressure you or over communicate with you when they require you to do something. They provide amazing guidance throughout the buying process as well. Communication back and forth is amazing as well, i was able to complete everything online and then meet with them at closing to finalize things. Folks will not be disappointed with Veterans United is all I can say. When you are ready to buy a home, be sure to contact them!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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As a first time home buyer I was nervous. Michelle and Jess are great at really explaining the documents and keep you in the loop the entire time throughout the process.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Great experience, we have used VU twice now. Always there for us.

5 out of 5 Stars
Would Recommend

Would not have been able to get our house so soon or at all without the help from the staff of Veterans United

5 out of 5 Stars
Would Recommend

Super versatile company that really offered us and our situation the best bang for the buck. As always, try to shop around to really see what works for YOUR situation. At the end of the day, we are extremely satisfied with our decision to go with Veterans United Home Loans, and I will be recommending to anyone I know who is in the market for a home purchase or refinance!

5 out of 5 Stars
Would Recommend

Veterans United took a lot of the stress out of my retirement and relocation. I felt that I was able to trust them and not have to worry about that aspect of my move because they had that covered for me. They definitely made my transition smoother. Thank you Mike and Jess!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

This is our 3rd time using Veterans United. They are always on top of things and get the JOB done!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone was so helpful in letting us know what paperwork was needed and when. Our closing date moved up by two months and Jess Manfredi kept us all calm. Hats off to the entire team.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

More Reviews

See all 1,480 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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