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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,530

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Up front and honest! Friendly, and cared about us and our needs. We were not just a file. We couldn't have asked for a better team to assist us. We can't say enough good things about our experience. Highly recommend!!

4.5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Our reps were so amazing and helpful! I would recommend Jess and Michelle to anyone who was interested in buying a house!

5 out of 5 Stars
Would Recommend

The VU team made our home buying process as seamless and stress free as humanly possible. We greatly appreciate all the hard work.

5 out of 5 Stars
Would Recommend

Michelle Dapkus is an incredible loan officer. She is professional, competent, knowledgeable, and friendly. We are very happy with her and Veterans United. As our third home buying experience, this has bee the easiest and the most friendly.

4 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

I've always had a phenomenally awesome experience with the Scott AFB Veterans United office. Presonally, I've refinaced a home loan as well originated a home loan through Mike and his team. This is a phenomenally awesome crew that is accessible, professional and knowledgeable. I would without reseevation, highly recommend Mike and his team. My experience has always been great. From the initial ask for VA spending authorization letter on a Saturday (which by the way, was after duty hours but none the less, Mike quickly provided me a letter so I could view a home I was interested in on short notice)...to attending the closing on a almost 6 month long deal Mike's become a friend and someone I trust. Can't say enough great things about Mike and his team.

4.5 out of 5 Stars
Would Recommend
4.5 out of 5 Stars
Would Recommend

I would highly recommend Mike and his team they are very professional and compassionate about getting the process done for you to get you to your new home

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The entire team at VU is helpful, respectful, responsive and courteous! It felt like I was working with family, because they all treated me with such kindness and gave me the best personalized service I have ever had! Thank you VU!

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5 out of 5 Stars
Would Recommend
5 out of 5 Stars
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5 out of 5 Stars
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4.5 out of 5 Stars
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5 out of 5 Stars
Would Recommend

Veterans United Home Loans provided me with outstanding customer service throughout the home purchasing process! I will be recommending Veterans United Home Loans to all of my military colleagues and friends! Professional and Friendly!A+++++++

5 out of 5 Stars
Would Recommend

I usually don't leave comments regarding a service I got unless they are truly outstanding. My loan specialist, Michelle Dapkus and my transaction coordinator, Jess Manfredi guided me in every step of the way and ensured a a very smooth process. The service they provide is the best in the business.

5 out of 5 Stars
Would Recommend

They actually return your phone calls. When trying to use other lenders in the past. I would wait days to weeks for a response. Jess responded within hours!

5 out of 5 Stars
Would Recommend

More Reviews

See all 1,530 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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