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Scott Air Force Base, IL Reviews

Scott Air Force Base, IL Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
1,642 reviews
628 new reviews submitted this week!
99%
would
recommend
to Veterans and their families

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 1,642 unfiltered reviews

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5 out of 5 Stars
5 out of 5 Stars

Extremely happy with my experience with vet's united. This was my second time working with them and it couldn't have gone better.

5 out of 5 Stars

Great experience! I would highly recommend for any home loan needs!

4.5 out of 5 Stars
5 out of 5 Stars

This is the second time I have used Michelle and her team...as always a smooth process...I would highly recommend

5 out of 5 Stars

I would definitely do business with Veterans United again.

4.5 out of 5 Stars
5 out of 5 Stars
4 out of 5 Stars
5 out of 5 Stars

Veterans United will ensure that you and your family will be taken care of in the best possible way.

5 out of 5 Stars

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4.5 out of 5 Stars
5 out of 5 Stars

Thanks to veterans United I have a great new home.

5 out of 5 Stars
5 out of 5 Stars

Diane was instrumental in both getting things done and assuaging the stresses of the whole process. She was awesome!

3.5 out of 5 Stars
4.5 out of 5 Stars

Best loan team we could ask for! They were very diligent on all matters, kind, great with answering any questions and had. They made our first time buying an amazing experience!

5 out of 5 Stars

Want to save money like you have never dreamed of when buying a house or refinancing! If so, call Michelle Dapkus and watch her and her team work their magic!!! Extremely knowledgeable, very pleasant to work with and very positive personality. I very seldom take the time to send in reviews on people or businesses. Michelle and her team are very much deserving of this review!!! This is a definite Pay it Forward deal!!

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Working with the united team was a pleasant experience.

5 out of 5 Stars
5 out of 5 Stars

Mike Dapkus and his team made the process easy. Even in the midst of a pandemic, the whole process couldn’t have run any smoother. They listened to my wants and needs and made it happen the first time. Kudos to Mike Dapkus, Diane Thole, and the rest of the team for an outstanding job.

5 out of 5 Stars

My wife and I truly do love this company. They made us feel like we are their only client! They made our home purchase and our refinance proofed go so smoothly. We will use them again and again and again for any future real estate endeavors we have!

5 out of 5 Stars

We were bombarded with refi offers, but we decided to go back to our local VU office after our mortgage was transferred to another company.

0.5 out of 5 Stars

This is my 5th time buying/refinancing a home and by far the worst experience. I would highly discourage anyone at Scott Air Force Base from using this business in the future.

Response from Veterans United

William, thank you for your open and honest feedback. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. Our hope is that your home serves you well and that our detailed explanation of the process can help us gain knowledge on this issue.

5 out of 5 Stars
5 out of 5 Stars

Appreciate the specialization with veterans and their unique benefits. Solid organization!

5 out of 5 Stars
5 out of 5 Stars

Mike showed great attention to detail and customer satisfaction was viewed as a priority.

Overall Rating
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