VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

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Michele was placed in a difficult position when I we were first introduced. I was originally working with another agent with Veterans United that dropped the ball on our loan. We were tempted to go with another lender, but Michelle stepped in and took responsibility, and assured me that she could make things right. It didn’t take long for her and her team to gain my trust. They were both very knowledgeable and focused on getting things right. I truly appreciate her efforts and have become an advocate for Veterans United thru this process.

Michelle was amazing and so very helpful. This was our first time buying a home and she made the process easier. Thank you.

Without a doubt Michelle is simply put, Amazing! At every step I was kept aware of what was going on and what was needed, there was no question I had that she couldn't answer. It is all thanks to Michelle that my family is finally in a home of our own!

Michelle was nothing short of amazing! Extremely helpful and answered any all questions of my questions fast. Helped me understand the “points” associated with the loan and got me an amazing rate! Highly recommend to her to anyone trying to buy a home!