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Michelle Dapkus

Michelle is a Loan Officer and Co-Branch Manager with Veterans United Home Loans Scott Air Force Base Branch. She has been a member of the loan team since the opening of the branch in 2011. Michelle’s passion is rooted in making sure each customer has a 5-star experience. She strives to make sure each client is taken care of from start to finish and does everything in her team’s power to make sure the entire process runs smoothly and is as stress free as possible. With experience as an account manager, as well as a loan officer, Michelle understands the loan process from beginning to end and can make sure the process runs smoothly. Outside of work, Michelle is kept busy by her three sons. From soccer games to school trips, they keep her on her toes!

Michelle Dapkus

Branch Manager NMLS #1237812

Contact Information
Office 618-746-4699 x7055
Mobile 618-696-6287
Fax 855-836-8845
Email michelle.dapkus@vu.com
Address 735 Seibert Rd
Suite 3
Scott Air Force Base, IL 62225

Reviews

See what 392 customers have said about Michelle Dapkus

Photo submission from Audra K.
5 out of 5 Stars

Michelle answered all our questions very quickly and was easy to work with. We loved that we could send her potential homes to give us a quick estimate of payments.

4.5 out of 5 Stars

She was very quick to respond to questions and inquiries. Always nice, polite, and helpful

4 out of 5 Stars

Great communication! Very attentive to our military situation (buying a home from out of state).

5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars
5 out of 5 Stars

Extremely positive and helpful with any questions I had. And always got back to me in a timely manor.

4.5 out of 5 Stars

Our only issue with Veterans United is their inability to call us when we needed them. I understand that a call to the UK is long distance but is absolutely doable. We also had issues with the underwriter and their lack of communication, information from the underwriter was passed to Veterans United and then to us which let to an enormous amount of stress.

4.5 out of 5 Stars

They worked great as a team. Maybe a little more proactive updates throughout the process. Communication was great when I inquired but sometimes it seemed as if I was not hearing updates as often. Probably more so related to my personal preference and not a reflection of their team. I may have jumped ahead of them on some things because I was anxious. I would definitely recommend.

5 out of 5 Stars

Phenomenal expert of the VA loan process and ultimately allowed me to purchase our new home. Kudos!

5 out of 5 Stars

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