Michelle is a Loan Officer and Co-Branch Manager with Veterans United Home Loans Scott Air Force Base Branch. She has been a member of the loan team since the opening of the branch in 2011. Michelle’s passion is rooted in making sure each customer has a 5-star experience. She strives to make sure each client is taken care of from start to finish and does everything in her team’s power to make sure the entire process runs smoothly and is as stress free as possible. With experience as an account manager, as well as a loan officer, Michelle understands the loan process from beginning to end and can make sure the process runs smoothly. Outside of work, Michelle is kept busy by her three sons. From soccer games to school trips, they keep her on her toes!
Michele was placed in a difficult position when I we were first introduced. I was originally working with another agent with Veterans United that dropped the ball on our loan. We were tempted to go with another lender, but Michelle stepped in and took responsibility, and assured me that she could make things right. It didn’t take long for her and her team to gain my trust. They were both very knowledgeable and focused on getting things right. I truly appreciate her efforts and have become an advocate for Veterans United thru this process.
Michelle was amazing and so very helpful. This was our first time buying a home and she made the process easier. Thank you.
Without a doubt Michelle is simply put, Amazing! At every step I was kept aware of what was going on and what was needed, there was no question I had that she couldn't answer. It is all thanks to Michelle that my family is finally in a home of our own!