Michelle is a Loan Officer and Co-Branch Manager with Veterans United Home Loans Scott Air Force Base Branch. She has been a member of the loan team since the opening of the branch in 2011. Michelle’s passion is rooted in making sure each customer has a 5-star experience. She strives to make sure each client is taken care of from start to finish and does everything in her team’s power to make sure the entire process runs smoothly and is as stress free as possible. With experience as an account manager, as well as a loan officer, Michelle understands the loan process from beginning to end and can make sure the process runs smoothly. Outside of work, Michelle is kept busy by her three sons. From soccer games to school trips, they keep her on her toes!
Diane T. and Michelle D. were pro-active and totally professional. Made the loan process easy and painless. Was a pleasure working with both. Steve & Sue J.
Michelle was very knowledgable and informative on every step of the way. Also very quick to answer any questions I had.
Michelle kept me engaged every step of the way. I felt really comfortable calling and asking questions, she provided suspense dates and used all means of communication I provided to let me know where we were in the process and things rewuited of me. Awesome customer service and professionalism throughout.
Michelle was amazing! Not only did she guide me through the process, but she was able to help me think through the best options for my needs. Her great leadership was evident by the great performance of her team.