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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,496

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 150 refinance loan reviews from Illinois

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5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The Veterans United Team made our refinance extremely easy resulting in closing ahead of planned date. We would certainly recommend this team to fellow veterans and friends looking to buy a new home or refinance a current mortgage.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

This is the fourth time since 2018 I have worked with Mike Dapkus and his team. They are always on top of everything and I have never had an issue when it comes to closing on or refinancing a house. Awesome team and always a pleasure to work with.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I heard people say they had a bad experience with Veterans United but I can honestly say I couldn’t imagine working with any other company. I continue to recommend them to anyone looking to purchase a home and will always sing their praise.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Mike and his TEAM made the whole stressful process very easy and manageable. They guided us step by step. Mike and his TEAM answered every question we had. Thank you for everything.This dream home (for us) is more than what we can ask for.Robin and Harry

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

WE APPRECIATE VETERANS LOAN TEAM

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The process was smooth and the staff Jessica and Michelle were great. Explained everything and I would recommend them to my friends and/or family.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

I like the electronic's documents portion which I can get things done fast and easy.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Its not just about how easy a process is, which it is but how much we trust the folks at Veterans United.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
Would Recommend

Veterans United Home Loans has been amazing to work with. Every part of the process was explained thoroughly and we always felt like our best interest was pursued. I would highly recommend using them!

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Very informative. Gave us all the options through the whole process.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Mike has always been amazing, very thorough and I would recommend him to anyone because him and his team are so great! I have both bought my first home and refinanced the same house later through Mike and his team. For the refinance I worked mostly with Jessica Erb and she was very patient with me and any delays I had, she explained everything, sometimes twice, to ensure I understood what was going on, and I never felt alone or unheard during the entire process. I would recommend this team a million times over!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The whole process was very easy and quick. Mick and Jessica were always communicating with us as to what was needed and when. Both were very responsive to questions. Made what could have been a complicated process seem easy.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

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5 out of 5 Stars
Would Recommend

This was absolutely fantastic and easy as can be!! Everything was explained perfectly and they were extremely responsive to every question that I had!! THANK YOU!!!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Smoothest home loan I've ever been through. Very easy to deal with and the technology used to collect needed information for closing was easy to use. I've purchased 5 homes in my life and this was by far the easiest process.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Really appreciated the direct, no messing around approach. This saved so much time and I was always clear on what was needed from me. Thank you Jessica and Mike.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Would also like to recognize one of his staff--Jessica Erb. We worked closely with her throughout the process and she was also very professional and extremely helpful on questions I had--she kept the process moving forward and beat timeline requested for the refinancing!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Mike and his team could not have been more supportive or knowledgeable. Outstanding experience. Would recommend to anyone.

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I appreciate and will never forget the kindness extended to me in regards to the death of my brother during the refinance process. Thank you. I'm a customer for life.

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

More Reviews

See all 1,496 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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