Get a peek behind the curtain 👀
We ask in-process folks what it’s like working with us. Here’s what they have to say:
91%
Get clear answers to their questions
88%
Get a quick reply when they reach out
87%
Feel heard loud and clear by their team
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all 154
Navy service member
reviews
We have used Veterans United for all 3 of our home purchases, and they have been fantastic every time.
Veterans United did not communicate with us. They communicated with our realtor instead. We never receieved all documents from realtor. Realtor lied at closing.
Realtor communicated with Sellers realtor instead of us. Realtor asked us to sign document stating we are being represented by her. When we received document to sign we could not read it but it hopped to each sign spot and we signed. We did not know we were paying her commission till closing.
Hey Bruce,
I’m really sorry to hear how frustrating this experience has been for you. Buying a home is a big step, and it’s understandable to feel disappointed when communication doesn’t go the way you expect.
While realtors work independently from Veterans United, it’s important to me that you feel supported and confident in every part of the process. I’d like the chance to look into your experience and see how we can help address your concerns directly. Would you please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time.
The ladies at VA united were the best!! They took such good care of me during the entire process. They made it such an easy and pleasant experience. Highly recommend!!!
Holly Ray was expectational! She is so informative and made the process so much easier!
VETERANS UNITED WERE ALL VERY FRIENDLY AND ON TOP OF THINGS EVEN WHEN THINGS WENT WRONG. THEY WERE VERY HELPFUL AND ALWAYS FOLLOWED THROUGH. I WOULD HIGHLEY RECOMMEND THEM TO ANYBODY LOOKING FOR A VA LOAN.
The entire team; Michelle Dapkus, Lindsay Doty, Jessica Erb and Michel Bravo were all amazing people to work with during our home buying decision. The team went above and beyond in their approaches in assisting us with gaining a better understanding of the home purchase process from our seemingly silly questions to understanding terms and lingo used. We are grateful to them for their patience and kindness. AAA+++ 10s across the board
I would recommend VU and Holly to anyone looking to buy a home. This process and transition were incredibly easy.
We had some miscommunication with Carol about requirements for the documents that was annoying.
Overall a fantastic first time home buying experience. I was kind of nervous not having a local team, but Holly took care of everything like she was right next door. 10/10!
They were attentive to our needs and every need was met. We have already recommended their group to family and friends.
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Everyone did an awesome job!
Easiest home purchase we have had to date! This is our 4th house
I am over the moon about the service I received with Veterans United! They will be highly recommended in my booj!!
Thank you to my entire Veterans United team everybody was great in making my first time home buying experience a great one. Can’t thank you all enough!
