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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

1,527

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
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Showing all 347 Army service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Veteran's United went above and beyond to get me the lowest APR on my loan. That's a huge savings over the life of a home loan, and is the best service a lender can provide for their customer. I highly recommend contacting Michelle Dapkus at Veterans United if you're considering a home loan.

5 out of 5 Stars
Would Recommend

Veterans United has made my dream of home ownership come true. From start to finish you all were with me all the way. You guys made everything so easy and simple that I'm still on cloud nine when it comes to Veterans United!! Love is all I have for your staff and team!!

5 out of 5 Stars
Would Recommend

10/10 team, I wish I could articulate how helpful everyone was. Michelle is a true professional. Her and the entire team (Jessica, Joedi, and Lindsay) made this “stressful” experience feel like a walk in the park.If you’re looking for the best stop searching because it’s here. If you have a bad experience with these people it might be time for some self reflection because as T-Swift said “hi I’m the problem it’s me” and the problem would be you.P.S. my realtor Mark W. Vanbibber was fantastic as well, he knows the area and worked well with Michelle’s team.

5 out of 5 Stars
Would Recommend

Thank you all so much for making my experience so easy. Literally hand walked me through every step🫶🏾

5 out of 5 Stars
Would Recommend

Honestly if it wasn’t for Holly and Veterans United I don’t know if I would’ve ever owned a home. They gave me the tools to build my credit they told me exactly what to do and what to pay. And when the time was right the did everything they could to get me into my first home. They are super friendly and helpful and I will definitely be letting my battle buddies know about them. Thank you for all your help God Bless you all!!!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

This is the second house we have purchased with veterans united and would highly recommend to everyone. Glad we got to work with holly on building and buying our dream home

5 out of 5 Stars
Would Recommend
Photo submission from Teza S.

Mr. Dapkus's team consists of very helpful and hardworking loan specialists, namely Lindsay Doty, Jessica Erb, and Kyle McCune. I hope to have these individuals work with me in the future.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

The Team at Veterans United has helped us understand and appreciate what great customer service is. 10 across the Board they Rock!

5 out of 5 Stars
Would Recommend

I got so lucky with my selection of my home loan team. They all worked amazing together and so fast. I am so grateful that I had this team!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

I had a very positive experience using Veterans United. I would recommend them to family and friends.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

They helped me all the way through the process and called me to let me know what was going on and they where always easy to get hold of

5 out of 5 Stars
Would Recommend

All in all I had a great experience with Veterans United. I spoke with Holly first and I did my shopping around for several other loan options and I can say without a doubt that not only did Holly win me the rate, but she won my trust. A win win I would say.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

We had the pleasure of working with Michelle and her team, and we cannot recommend them highly enough. Not only did they provide exceptional service throughout the lending process, but they also went above and beyond by offering invaluable tips about the local area and other useful information! Their dedication and extra effort made the experience as smooth and enjoyable as can be.

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was a great company to work with. Everyone went out of their way to make sure we understood what was happening at every step of the way. Couldn't have found a better group to work with. I would recomend them to anyone thinking of purchasing. Thank you everyone!!!

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5 out of 5 Stars
Would Recommend
Photo submission from Audra K.

VU had a very personalized and local approach to our home loan. They know the area well and are familiar with the laws and policies that a larger lender might miss. Their website and documentation system is very simple. We were informed every step of the way.

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Thanks for getting it done so quick!

5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend
5 out of 5 Stars
Would Recommend

Everyone that we spoke to and worked with during this process was incredibly helpful, kind and patient with us. Thank you all!

5 out of 5 Stars
Would Recommend

The Va United team that worked with, during the process was great. They were always on top of everything and helped us through the whole process until the house was finalized. They even surprised us with a home warming gift that was waiting for us at our new house. Great people to work with. I defiantly would recommend them to handle all your loan needs.

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See all 1,527 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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