Mike has always been amazing, very thorough and I would recommend him to anyone because him and his team are so great! I have both bought my first home and refinanced the same house later through Mike and his team. For the refinance I worked mostly with Jessica Erb and she was very patient with me and any delays I had, she explained everything, sometimes twice, to ensure I understood what was going on, and I never felt alone or unheard during the entire process. I would recommend this team a million times over!
Very like this experience could of been better overall.
Response from Veterans United
Hello Kadetria, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is availble to discuss your experience further so we may best serve clients like you in the future. Your comments will help in continuously improving our service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.
