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Scott Air Force Base, Illinois Reviews

Unedited and unfiltered reviews from Veterans and military families

704

Total Customer Reviews

99%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
630
4
60
3
10
2
3
1
1

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Showing all 320 Air Force service member reviews

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5 out of 5 Stars
Would Recommend

Veterans United Home Loans provided me with outstanding customer service throughout the home purchasing process! I will be recommending Veterans United Home Loans to all of my military colleagues and friends! Professional and Friendly!A+++++++

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I usually don't leave comments regarding a service I got unless they are truly outstanding. My loan specialist, Michelle Dapkus and my transaction coordinator, Jess Manfredi guided me in every step of the way and ensured a a very smooth process. The service they provide is the best in the business.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

They actually return your phone calls. When trying to use other lenders in the past. I would wait days to weeks for a response. Jess responded within hours!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I never thought I'd be able to buy my own home with my past credit issues, but the specialists at Veterans United got me prequalified, financed, and closed. So I'll NEVER have to face annual rent raises again, and my house payment is $150.00 cheaper than my rent was! If you're renting, and a veteran,I would highly recommend Veterans United!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

The team at Veterans United (Mike Dapkus & Jess Manfredi) did an outstanding job. From the very beginning they established a set of expectations for the entire process. As we continued through the process they stayed in constant contact and were always available to answer any questions or concerns that we had. Throughout the whole process we kept waiting for something to happen, for something to go wrong, for the proverbial "shoe to drop", and it never happened. The Veterans United team was on top of everything and the process was so seamless and stress free. We absolutely made the right choice to go with Veterans United and could not be more thankful for the experience. Our family is home! Thank You!The Cedergren Family(Keith, Teresa, Rachael, Autumn & Hailey)

Branch Manager: Mike Dapkus

NMLS# 278249

4 out of 5 Stars
Would Recommend

Home buying is a nerve wracking experience. Veterans United has a team of knowledgeable people there to assist every step of the way. They are very professional. I was recommended by a fellow Veteran and would also recommend Veterans United to anyone wanting an outstanding company to help in the daunting home buying process.

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Lisa was extremely knowledgeable, she was respectful and pleasant to work with. Lisa made the process very simple. She was very quick to get back to us with any questions or concerns we had. Lisa was so amazing to work with.

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

I would recommend veterans united to any veteran looking to buy a home. Veterans United doesn't pressure you or over communicate with you when they require you to do something. They provide amazing guidance throughout the buying process as well. Communication back and forth is amazing as well, i was able to complete everything online and then meet with them at closing to finalize things. Folks will not be disappointed with Veterans United is all I can say. When you are ready to buy a home, be sure to contact them!

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Great experience, we have used VU twice now. Always there for us.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Super versatile company that really offered us and our situation the best bang for the buck. As always, try to shop around to really see what works for YOUR situation. At the end of the day, we are extremely satisfied with our decision to go with Veterans United Home Loans, and I will be recommending to anyone I know who is in the market for a home purchase or refinance!

Loan Officer: Lisa Riess

NMLS# 576190

5 out of 5 Stars
Would Recommend

Veterans United took a lot of the stress out of my retirement and relocation. I felt that I was able to trust them and not have to worry about that aspect of my move because they had that covered for me. They definitely made my transition smoother. Thank you Mike and Jess!

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Everyone was so helpful in letting us know what paperwork was needed and when. Our closing date moved up by two months and Jess Manfredi kept us all calm. Hats off to the entire team.

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

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- or visit us at -
735 Seibert Road, Suite 3, Scott Air Force Base, IL 62225
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.